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Branch Manager Sample

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Career advice featured in – Forbes, Glassdoor, Reader's Digest, MarketWatch, The CheatSheet
Career advice featured in Forbes, Glassdoor, MarketWatch, Reader's Digest, The CheatSheet

If you’re a Branch Manager at a bank or other financial organization, your responsibilities are broad and varied. From managing employees and resources to charting growth strategies and developing customer service models, the job duties are complex and vitally important for your branch’s success. To obtain this job and advance your career, you need a Branch Manager resume that effectively conveys your key competencies, experiences, and achievements.

That’s why we’ve created this Branch Manager resume guide to ensure that you have the tips, insights, and sample resume you need to craft a truly winning resume. By the time you’re done reading this guide, you should have all the information you need to identify your most relevant skills, highlight measurable achievements that demonstrate your unique value proposition, and deliver a compelling narrative that makes the right first impression on prospective employers.

How to write a resume

Writing a spectacular resume requires several key things. First, you need to ensure that your format and structure are clean, clear, and professional. Second, you need to focus on highlighting key skills and achievements, with an eye toward accomplishments that clearly showcase the value you can offer to the company. Third, you need to properly tailor your resume to the job you’re seeking to help you get past any automated screening software that the company may be using.

Format

Your choice of format is vitally important, so choose wisely. There are three options, including the reverse chronological, functional, and hybrid formats. We recommend the reverse chronological for most resumes since that is the format that hiring managers are accustomed to seeing. To use it, you simply list jobs in your professional experience section in reverse order, starting with the most recent position you’ve held.

Structure

If you’re using the reverse chronological format, the structure of your resume will be simple to construct. The structure that we recommend has the benefit of separating similar types of information into distinct sections, making it easier for employers to skim through your Branch Manager resume to locate the details they want to see. 

And yes, your resume will be skimmed. No hiring manager starts at the top of a resume and reads each word through to the end. Instead, they typically scan it until they find something that stands out, and then they read.

So, how do you structure this information? Glad you asked! Use the following sections to present your key resume details:

  • Contact information: These details include information that helps the employer reach you to schedule an interview. Include your full name and location, email, phone, and LinkedIn URL.

  • Resume heading or job title: Include the job title you’re seeking, along with some flavor. For example, instead of just writing Branch Manager, write “Experienced Branch Manager with Proven Track Record of Growth.”

  • Summary statement: This is a brief, three to five-sentence elevator pitch that highlights your most relevant skills and achievements to showcase your potential value as an employee.

  • Core competencies: In this section, you should include a mix of hard and soft skills in bullet point form and formatted into two or three columns. More on this in a later section of the guide.

  • Professional experience: List each job you’ve held over the last 10-15 years, in reverse order. Include bullet point achievements beneath each position.

  • Education: Include information about the schools you’ve attended, your course of study, degree earned, and attendance dates.

Focus on value

As you provide these details in your resume, focus on showcasing value. One of the best ways to do this is to use real numbers when you’re highlighting achievements. For example, instead of writing about how you led a team that transformed the company’s sales program, add quantifiable results to that accomplishment by saying:

“Led 10-person team in sales program transformation, improving sales track efficiency by 15%, increasing revenue by 24%, and reducing lead attrition by 35% over 6 months.”

Beat the ATS

Finally, pay attention to the job posting and role description. Your resume will need to get past an applicant tracking system (ATS). To do that, you will need to ensure that it contains important keywords from the job posting. Note any specific words used to describe skill and experience qualifications, and use those exact words in your resume. When the ATS sees those keywords, it will recognize that your resume meets the base qualifications. That will increase the chances that it gets past the screener and into human hands.

Branch Manager resume example

The tips we have discussed should have given you a solid foundation of knowledge about the key information you need to include in your Branch Manager resume. However, it can also be helpful to see how that guidance comes together to create a real-world example of a resume. 

To that end, we’ve included a resume example below that you can use to guide you in the creation of your own Branch Manager resume.

Name

Title

City, State or Country if international

Phone | Email

LinkedIn URL



BRANCH MANAGER PROFESSIONAL


Results-producing Branch Manager demonstrating year-over-year improvements in sales, customer service ratings, and team productivity.  Strong and decisive operations and customer service leader with excellent analytical, organizational, team building and planning skills.  Maintains an  uncompromising focus on high quality standards and bottom-line profit improvement.  Effective technical and communication abilities.  Excels at turning under-producing individuals into teams that work efficiently and exceed all expectations.  Customer service oriented and excellent at performing crisis management, ensuring customer loyalty, and increasing bottom line revenues.  Managed more than 40+ staff to exceed sales and customer retention goals on an annual basis.



CORE COMPETENCIES

  • Branch Management

  • Bank Management

  • Financials

  • Project Management

  • Staff Supervision

  • Crisis Management

  • Operations Management

  • Staff Mentoring

  • Scheduling



PROFESSIONAL EXPERIENCE


Branch Manager

ZipJob, New York NY | Year to Year

Responsibilities

  • Supervised a team of five branch personnel to achieve sale goals and operate in compliance with federal regulations and corporate policies, focusing on external business development, internal training, and superior customer service.

  • As the original Branch Manager for the XXX location, creating a profitable branch within three years and received excellent audit reviews for safety and soundness.

  • Conducted regular coaching/mentoring sessions with all branch staff to create a strong team environment and develop competent employees who can grow with the company.

  • In collaboration with the Vice President of Member services, identified and monitored key performance indicators within the branch to evaluate and adjust strategies for reaching organizational goals.

  • Maintained productive relations with various internal departments, leading to success on a variety of projects, including converting referrals into clients at a rate of xx%, increasing mortgage and financial services accounts by xx%, developing new operational procedures.

  • Promoted to positions of increasing authority and responsibility due to my outstanding customer service ratings and team management skills.

  • Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer.

  • Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives, and clients.

  • Managed 40+ employees and developed a team focused on customer service and results.

  • Handled escalated customer concerns/complaints and devised creative solutions to ensure customer loyalty.

  • Monitored phone activity to assure each member was providing top service and working to their potential.

  • Coached and developed customer service representatives to meet and maintain company goals.

  • Organized staff meetings in regards to new products and procedures.



EDUCATION

 

Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)

  • Awards/Honors: List any awards, honors or big achievements

  • Clubs/Activities: List clubs and activities in which you participated

  • Relevant Projects: List 2-3 projects you have worked on


Key hard & soft skills for a Branch Manager

As you create your Branch Manager resume, it is vital to ensure that it highlights the skills employers want to see when they’re hiring for this role. Your core competencies section should include both hard and soft skills to ensure that hiring managers can see that you have the right technical, interpersonal, and leadership abilities for the job. To help you accomplish that goal, we’ve compiled a brief list of both hard and soft skills that you may want to consider adding to your skills section.

Hard skills for a Branch Manager resume

Hard skills include abilities that you obtain through formal education, informal training, on-the-job training, and other educational avenues. They are skills that are directly related to your career path, though some may also be transferable to other jobs and careers. 

Below, we have included several examples of Branch Manager hard skills that you may want to include in your resume. However, review the job posting to see how the company describes these abilities and try to use their terminology in your skills section.

  • Consumer and business lending

  • Credit assessment

  • Portfolio management

  • Retail banking expertise

  • Financial risk

  • Financial services

  • Business relationship management

  • Project management

Soft skills for a Branch Manager resume

Unlike hard skills, soft skills are learned and developed through use, experience, and other informal avenues. These are the abilities that you rely on to navigate relationships with colleagues, collaborate in joint efforts, and lead teams. They also include skills and traits that you use to think, plan, and solve problems. 

The following list can help you to identify some key skills for your Branch Manager resume. Again, try to use terms that are identical to those found in the job posting and description.

  • Leadership

  • Team building

  • Goal setting

  • Conflict resolution

  • Communication

  • Empathy

  • Strategic thinking

  • Planning

Summary & last words

As you can see from this guide, there is more to creating a compelling Branch Manager resume than simply listing all your relevant skills and job experiences in a dull, uninspiring document. If that’s all you do, then your resume will likely get lost among the dozens or hundreds of other resumes from rival candidates for the job. To truly stand out from the crowd and ensure that employers can quickly understand the value you offer, you need a resume that conveys that value proposition.

Introduction to ZipJob: Professional resume writers

Obviously, you need a professional resume that acts as your personal marketing presentation to employers. It needs to not just deliver information but also convey a message that showcases you as the ideal candidate for the job you’re seeking. The good news is that ZipJob has you covered. While this guide can help you craft a solid, basic resume to submit to employers, our team of expert resume writers can help you take that resume to the next level.

Why you should make use of our resume writing services to land your next job as a Branch Manager

Make no mistake: many of the job seekers you’re competing with will be relying on resumes from professional writing services like ours. By partnering with ZipJob’s team of experts, however, you can ensure that you receive a truly personalized resume that conveys not just your unique qualifications but your personality as well. The reality is that companies don’t hire lists of qualifications; they hire people – and that’s especially true when it comes to vital managerial positions like yours.

Your assigned writer will work with you to ensure that your final resume is the tailored, results-driven marketing piece you need to make the best possible first impression on any employer. Our writers have years of experience crafting Branch Manager resumes, and that expertise will ensure that your resume meets your highest expectations.

Resume writing service for Branch Manager: Let us write your resume

A good resume can help ensure that your job submission receives at least some consideration for an interview, but a great resume can do much more than that. With a truly compelling resume that highlights your potential value as a Branch Manager, you can dramatically increase your chances of landing more interviews and lucrative job offers. Contact us today to learn more about how partnering with ZipJob’s resume-writing experts can help you open the door to the opportunity you deserve.

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