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Branch Manager Resume Example & Guide

By Zipjob Team

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  • Branch Manager Resume Sample
  • Free Downloadable Template
  • Tips on how to write the perfect Branch Manager resume

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A Branch Manager manages a branch of a bank and all related teams and operations. Below is a general job description:

Banking branch managers lead a team of bank employees. They must make sure that they, and their staff, build strong relationships with their customers or clients. They must work to recognize their customers’ financial needs and financial goals. They must have exceptional interpersonal, leadership, and customer service skills. They must have excellent oral and written communication skills. They must be able to build strong teamwork.


You should never use a creative resume

Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.

The truth is that most hiring managers prefer a traditional resume format.

Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Branch Manager Resume Example

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

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Branch Manager Resume (Text Format)


City, State or Country if international
Phone | Email
LinkedIn URL

Branch Manager Professional

Results-producing Branch Manager demonstrating year-over-year improvements in sales, customer service ratings, and team productivity.  Strong and decisive operations and customer service leader with excellent analytical, organizational, team building and planning skills.  Maintains an  uncompromising focus on high quality standards and bottom-line profit improvement.  Effective technical and communication abilities.  Excels at turning under-producing individuals into teams that work efficiently and exceed all expectations.  Customer service oriented and excellent at performing crisis management, ensuring customer loyalty, and increasing bottom line revenues.  Managed more than 40+ staff to exceed sales and customer retention goals on an annual basis.

Core Competencies


  • Branch Management
  • Bank Management
  • Financials
  • Project Management
  • Staff Supervision
  • Crisis Management
  • Operations Management
  • Staff Mentoring
  • Scheduling


Professional Experience


ZipJob, New York NY | Year to Year
Branch Manager
  • Supervised a team of five branch personnel to achieve sale goals and operate in compliance with federal regulations and corporate policies, focusing on external business development, internal training, and superior customer service.
  • As the original Branch Manager for the XXX location, creating a profitable branch within three years and received excellent audit reviews for safety and soundness.
  • Conducted regular coaching/mentoring sessions with all branch staff to create a strong team environment and develop competent employees who can grow with the company.
  • In collaboration with the Vice President of Member services, identified and monitored key performance indicators within the branch to evaluate and adjust strategies for reaching organizational goals.
  • Maintained productive relations with various internal departments, leading to success on a variety of projects, including converting referrals into clients at a rate of xx%, increasing mortgage and financial services accounts by xx%, developing new operational procedures.
  • Promoted to positions of increasing authority and responsibility due to my outstanding customer service ratings and team management skills.
  • Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer.
  • Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives, and clients.
  • Managed 40+ employees and developed a team focused on customer service and results.
  • Handled escalated customer concerns/complaints and devised creative solutions to ensure customer loyalty.
  • Monitored phone activity to assure each member was providing top service and working to their potential.
  • Coached and developed customer service representatives to meet and maintain company goals.
  • Organized staff meetings in regards to new products and procedures.


Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)
  • Awards/Honors:  List any awards, honors or big achievements
  • Clubs/Activities: List clubs and activities in which you participated
  • Relevant Projects: List 2-3 projects you have worked on

Everything You Need To Write Your Branch Manager Resume

Now that you’ve seen an example of a job winning Branch Manager resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Branch Manager below.

Let’s start with your resume summary section.

Summary for a Branch Manager Resume

The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Branch Manager resume example for more information!


Effective leadership and executive resumes use soft skills to showcase leadership skills. Your resume should include specific examples of motivating, empowering, or training people to accomplish a result.

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Formatting a Branch Manager Resume

Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

Branch Manager Skills for a Resume


Your resume should include all your skills that are relevant to your target job. Skills include both hard skills and soft skills. Hard skills are the technical know-how you need to complete a job, such as data analysis or HTML. You can include hard skills in your core competencies section.

Soft skills are harder to quantify, so they require more information to explain your aptitude. Some top soft skill examples include communication, problem solving, and emotional intelligence. Use several examples of how you use your key soft skills throughout your work history, profile summary, and resume title.

Writing Your Branch Manager Experience Section


Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.

Most people will finish this section by listing daily duties in short bullet points. Don’t be one of them!

To make your resume stand out, you need to add your accomplishments and key skills to your resume’s Work Experience section.

Here are three tips from our experts:

  1. Use the STAR method to describe a situation, task, action, and result. This is adapted from a behavioral interview technique, so interviewers will recognize the format. it’s also a great chance for you to organize your key accomplishments.
  2. Don’t forget about LinkedIn! The majority of employers are going to look you up on LinkedIn, so it’s smart to make sure your LInkedIn profile is up to date and include your URL in your resume’s contact section.
  3. Always include a cover letter. Not everyone will bother, so it helps you look like a serious job applicant. It’s also your chance to introduce yourself: who you are, why you’re applying for this job, and how you want to proceed.

And let’s wrap it all up!

We wish you the best of luck for your job hunt, and don’t forget to check out our Cover Letter Tips!

Didn’t get the specific answers you wanted from this page? Please leave a comment with your question or visit Zipjob on Facebook, Twitter, or LinkedIn to ask. And if you really liked the sample, don’t forget to pin it on Pinterest!

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