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Dental Office Manager Sample

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Career advice featured in – Forbes, Glassdoor, Reader's Digest, MarketWatch, The CheatSheet
Career advice featured in Forbes, Glassdoor, MarketWatch, Reader's Digest, The CheatSheet

To be an effective Dental Office Manager, a candidate needs to be well-versed in a variety of key administrative and supervisory skills. These professionals are responsible for overseeing everything from budgets and payrolls to staff resources, document management, and more. If your career goals include holding this important job title, you’ll need a Dental Office Manager resume that can effectively convey your wide array of skills and achievements in a way that makes a great impression on employers.

To help you develop that powerful resume, we’ve compiled this Dental Office Manager resume guide. Within this post, you’ll discover 

  • Many vital tips and tricks that you can use to showcase your most relevant skills and qualifications 

  • You’ll also gain crucial insight into what employers are looking for when they evaluate your resume

  • And you’ll find a great Dental Office Manager resume example that you can use as a visual guide to create your own job search tools

Let’s get started.

How to write a resume

Today’s job market is more competitive than ever before, and employers have little time to waste on confusing and hard-to-read resume submissions. To quickly capture their attention and entice them into exploring your resume, you need to make sure that it presents an easy-to-follow narrative that effectively highlights your key skills, experiences, and measurable achievements. The best way to accomplish that goal is to use the right structure, format, and narrative focus.

Clear structure

Let’s begin with the structure of your resume. The first thing to understand is that you will need to separate different types of information into distinct sections so that your reader can more easily scan the document. Within those sections, you will need to present those details in summarized ways, using brief sentences and bullet point lists. Below is a common structure used by millions of job seekers and very familiar to employers:

  • Contact details: Begin this section with your full name, using a font slightly larger than the other text on your resume. Also include contact information such as your phone number, email address, and any social media—like LinkedIn that you use professionally.

  • Resume headline: Use the job title to create a unique headline for your resume. For example, you could describe yourself as a “Detail-Oriented Dental Office Manager Focused on Superior Patient Experience.”

  • Summary: This brief, three to five-sentence paragraph should be used to highlight your best experiences and achievements. Include two or three key skills, an important experience or award, and an achievement or two that showcase your valuable contributions.

  • Core competencies/skills: The skills section needs to focus on key hard and soft skills, including those found in the job posting’s role description. We’ll provide more details about this section later in the guide.

  • Work experience: List your prior jobs here, including the company name, title, employment dates, and three or four bullet point examples of notable achievements.

  • Education: This section covers your educational credentials. Again, refer to the job posting to make sure that your education meets those qualifications. Include the name of the school you attended, dates of attendance, and the degree that you earned. You may also include other education like certifications, online training, and continuing education.

Familiar format

The resume format that you choose for your Dental Office Manager resume is vitally important too. While there are three main options here – the functional resume, the reverse-chronological, and the combination – we recommend that you use the reverse-chronological. It’s a format that every employer recognizes and appreciates since it provides a simple way for them to view your career trajectory.

All you need to do is list the jobs that you’ve held in reverse order. Start with your current position and work backward through time as you include each company you’ve worked for over the last ten years. For each of those positions, you should also include specific achievements that demonstrate your value—as we’ll discuss in our next section of the guide.

A narrative that focuses on value

If you really want to stand out from the crowd, you’ll need to showcase quantifiable achievements that illustrate the type of value you bring to the table as a new hire. The easiest way to do that is with quantifiable achievements, using real numbers that show how you’ve increased profitability and efficiency or reduced costs. 

For example:

  • Revised patient scheduling processes, coordinating with office stakeholders to reduce unbillable hours by 5%

  • Oversaw efforts to improve insurance verification processes to expedite the intake process for patients

  • Overhauled process for billing and reimbursement, removing redundancies and increasing efficiency by 21%

Dental Office Manager resume example

Now that you have a better idea about how to layout your Dental Office Manager resume and add your personal and professional information into the right sections, it might also help to see an example of this type of resume. Well, we have you covered there too. Below, you’ll find a sample resume that you can use for inspiration or as a template to aid you in the construction of your own resume document.

Name

Title

City, State or Country if international

Phone | Email

LinkedIn URL



DENTAL OFFICE MANAGER PROFESSIONAL


A dynamic, detail-oriented, bilingual Dental Office Manager regarded for managing busy offices, optimizing profitability, and managing staff members.  Additional strengths in billing, care giving and case management, ensuring a high level of confidentiality and quality patient care. Strives in demanding, team-orientated environments while following established procedures and ensuring all patient and physician expectations are exceeded. Strong technical background further promoting my ability to assure the highest level of service possible to all patients, physicians and other staff members.



CORE COMPETENCIES

  • Dental Office Manager

  • Medical Coding

  • Admitting

  • Data Verification

  • Billing

  • Insurance Policies

  • Patient Charting

  • Claims

  • HIPAA Compliance



PROFESSIONAL EXPERIENCE


Dental Office Manager

ZipJob, New York NY | Year to Year

Responsibilities

  • Supervised a staff of 20+ for a multi-practice dental practice consisting of 4 dentists at 3 locations.

  • Improved profitability 20% annually by improving insurance verification processes.

  • Answered calls, scheduled patients, handled insurance verifications, and ensured fiscal accuracy.

  • Provided exceptional customer service when taking copayments.

  • Explained to patients procedures the Dentist recommends, and followed up as needed.

  • Meticulously assessed insurance policies to provide timely and accurate quotes to patients.

  • Served as a critical liaison between members and health care providers while remaining compliance with HIPPA standards.

  • Key team member responsible for exceeding our XX% departmental service level goal.

  • Consistently and accurately verified patients’ benefits to healthcare providers.D


Administrative Dental Assistant

ZipJob, New York NY | Year to Year

Responsibilities

  • Provided updates and information to patients regarding available services offered by the health plan to sustain loyalty and business.

  • Accurately and efficiently documented and entered pertinent patient information into appropriate data maintenance systems to ensure ongoing and current patient statistics.

  • Educated customers to clarify their benefits and claims information, and explain the enrollment process. This resulted in record high customer service ratings.

  • Developed and implemented policies and procedures to improve quality performance.

  • Chosen to participate on a team responsible for the overall development of critical training modules for Senior Care Insurance plan.



EDUCATION

 

Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)

  • Awards/Honors: List any awards, honors or big achievements

  • Clubs/Activities: List clubs and activities in which you participated

  • Relevant Projects: List 2-3 projects you have worked on


Key hard & soft skills for a Dental Office Manager

When hiring managers examine your resume, they’ll be paying particular attention to the skills you highlight in that document. As we noted earlier, great Dental Office Managers need to have a solid skill set that includes both vital hard skills and crucial interpersonal abilities. 

But which ones should you add to your resume? 

The following tips can help you make that decision:

  • Examine the job description and look for any required skills it cites as qualifications

  • Include those exact terms in your resume, to ensure that the hiring manager can see that you meet the job’s base requirements

  • Using those keywords can also help to ensure that your resume gets past any applicant tracking system (ATS) that the employer might be using to screen candidates

  • Make sure that you include a balanced mix of both hard and soft skills throughout your resume

Hard skills for your Dental Office Manager resume

Hard skills are often the first thing job seekers think about when they get ready to apply for a job. These abilities include those technical skills you need to perform the Dental Office Manager’s duties and are typically learned in formal educational environments. 

Some, however, may also be gained through hands-on experience over time, on-the-job training, self-study, and other forms of learning. We’ve compiled a brief list of some of the most popular Dental Office Manager hard skills below.

  • Health administration

  • Documentation management and control

  • Data analysis

  • Scheduling and patient management

  • Dental office management

  • Accounts receivables

Soft Skills for your Dental Office Manager resume

Like all management personnel, a Dental Office Manager also needs well-honed soft skills to effectively perform their duties and interact with others. These soft skills include key interpersonal abilities that you’ll need to effectively manage others, as well as collaborative skills and management traits that can help you to succeed as a leader. 

Below are some common soft skills that you may want to include in your resume.

  • Detail-oriented

  • Effective written and verbal communication

  • Problem-solving

  • Conflict resolution

  • Customer service

  • Team building

Summary & last words

When you’re competing for high-level positions in today’s economy, you need a resume that can help you make the right first impression on employers. A great Dental Office Manager resume needs to be a concise and compelling summarization of your top skills, experiences, and achievements that can present you as the best candidate for any job you seek. By following the tips in this guide and using our stellar resume example for inspiration, you can craft the base resume you need to optimize your job search efforts.

Introduction to ZipJob: Professional resume writers

At ZipJob, we recognize that many of today’s business leaders want to rely on experienced professionals to create and manage their resume needs. That’s why our team of top resume writers is so committed to providing the outstanding resumes employers want to see from their top job candidates. When you partner with a ZipJob writer, you can rest assured that you’ll receive the convincing resume you need to compete for any high-level Dental Office Manager role.

Why you should make use of our resume writing services to land your next job as a Dental Office Manager

The best resume writing services have only one goal in mind: to optimize your chances of landing more interviews and job offers. Your assigned ZipJob resume writer will have the deep industry insight you need to understand what today’s employers are looking for during the hiring process. We’ll work with you to ensure that your resume is the personalized and tailored job search tool you need to deliver a powerful and compelling career narrative that sets you apart from your rivals.

Resume writing service for Dental Office Manager: Let us write your resume

When it comes to career investments, few are more important than the tools you use to enhance your job search. Whether it’s a new Dental Office Manager resume, a cover letter, or consultative advice, a partnership with one of our top-rated resume professionals can help you advance toward your career goals. Contact us today to learn more about how our services can ensure that you have the resume you need to fuel even greater career success.

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