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Dental Receptionist Sample

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Dental Receptionist

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Career advice featured in – Forbes, Glassdoor, Reader's Digest, MarketWatch, The CheatSheet
Career advice featured in Forbes, Glassdoor, MarketWatch, Reader's Digest, The CheatSheet

A Dental Receptionist does clerical functions in a dental office. Below is a general job description: A dental receptionist conducts a number of tasks within a dental office and typically serves as the "first face" that clients see when they enter the office. They take greet new patients and file their insurance information into the office's computer system; they must process insurance information and communicated with insurers and patients. They also handle billing procedures, including sending itemized bills to patients. Payscale

Expert Tip

You should never use a creative resume


Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.


The truth is that most hiring managers prefer a traditional resume format.


Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Dental Receptionist resume (text format)

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

Name

Title

City, State or Country if international

Phone | Email

LinkedIn URL



DENTAL RECEPTIONIST PROFESSIONAL


A dynamic, detail-oriented, bilingual Dental Office Receptionist regarded answering multi-phone lines, scheduling appointments, and providing exceptional customer service/patient care.  Additional strengths in billing, care giving and case management, ensuring a high level of confidentiality and quality patient care. Strives in demanding, team-orientated environments while following established procedures and ensuring all patient and physician expectations are exceeded. Strong technical background further promoting my ability to assure the highest level of service possible to all patients, physicians and other staff members.



CORE COMPETENCIES

  • Receptionist

  • Medical Coding

  • Admitting

  • Billing

  • Data Verification

  • Relationship Building

  • Charting

  • HIPPA Compliance

  • Claims



PROFESSIONAL EXPERIENCE


Dental Receptionist

ZipJob, New York NY | Year to Year

Responsibilities

  • Answered calls and scheduled appointments for a multi-practice dental practice consisting of 4 dentists at 3 locations.

  • Improved profitability 20% annually by improving insurance verification processes.

  • Answered calls, scheduled patients, handled insurance verifications, and ensured fiscal accuracy.

  • Provided exceptional customer service when taking copayments.

  • Explained to patients procedures the Dentist recommends, and followed up as needed.

  • Meticulously assessed insurance policies to provide timely and accurate quotes to patients.

  • Served as a critical liaison between members and health care providers while remaining compliance with HIPPA standards.

  • Key team member responsible for exceeding our XX% departmental service level goal.

  • Consistently and accurately verified patients’ benefits to healthcare providers.


Administrative Dental Assistant

ZipJob, New York NY | Year to Year

Responsibilities

  • Provided updates and information to patients regarding available services offered by the health plan to sustain loyalty and business.

  • Accurately and efficiently documented and entered pertinent patient information into appropriate data maintenance systems to ensure ongoing and current patient statistics.

  • Educated customers to clarify their benefits and claims information, and explain the enrollment process. This resulted in record high customer service ratings.

  • Developed and implemented policies and procedures to improve quality performance.

  • Chosen to participate on a team responsible for the overall development of critical training modules for Senior Care Insurance plan.



EDUCATION

 

Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)

  • Awards/Honors: List any awards, honors or big achievements

  • Clubs/Activities: List clubs and activities in which you participated

  • Relevant Projects: List 2-3 projects you have worked on


Everything you need to write your dental receptionist resume

 Now that you’ve seen an example of a job winning Dental Receptionist resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Dental Receptionist below.

Let’s start with your resume summary section.

1. Summary

 The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Dental Receptionist resume example for more information!

Expert Tip

Always start with your most recent positions at the top of your resume. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review.

2. Formatting

Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

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3. Appropriate skills

Your resume should include all your skills that are relevant to your target job. Skills include both hard skills and soft skills. Hard skills are the technical know-how you need to complete a job, such as data analysis or HTML. You can include hard skills in your core competencies section. Soft skills are harder to quantify, so they require more information to explain your aptitude. Some top soft skill examples include communication, problem solving, and emotional intelligence. Use several examples of how you use your key soft skills throughout your work history, profile summary, and resume title.

4. Experience section

Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.

Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed. Most people will finish this section by listing daily duties in short bullet points. Don't be one of them! To make your resume stand out, you need to add your accomplishments and key skills to your resume's Work Experience section. Here are three tips from our experts:

  1. Use the STAR method to describe a situation, task, action, and result. This is adapted from a behavioral interview technique, so interviewers will recognize the format. it's also a great chance for you to organize your key accomplishments.

  2. Don't forget about LinkedIn! The majority of employers are going to look you up on LinkedIn, so it's smart to make sure your LInkedIn profile is up to date and include your URL in your resume's contact section.

  3. Always include a cover letter. Not everyone will bother, so it helps you look like a serious job applicant. It's also your chance to introduce yourself: who you are, why you're applying for this job, and how you want to proceed.

Let’s wrap it up!

Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.

Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!

Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our cover letter tips and examples for more advice.

Didn’t get the specific answers you were looking for on this page? Hire a professional resume writer to get the advice you need to land your next job. 

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Illustration of a marked up resume

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