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Front Desk Medical Receptionist Resume Example & Guide

By Zipjob Team

& more

  • Front Desk Medical Receptionist Resume Sample
  • Free Downloadable Template
  • Tips on how to write the perfect Front Desk Medical Receptionist resume

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A Front Desk Medical Receptionist manages the front desk, guests, and recordkeeping functions. Below is a general job description:

A medical office front desk receptionist performs a number of duties, including greeting and scheduling patients and visitors, bookkeeping, calling patients to remind them of appointments, handling billing, answering and routing calls, making transactions, and keeping paperwork organized. The medical office front desk receptionist mainly uses telephones and computers to communicate with patients and staff, so they must have basic knowledge of computers.


You should never use a creative resume

Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.

The truth is that most hiring managers prefer a traditional resume format.

Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Front Desk Medical Receptionist Resume Example

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

Want to land 2-3x more interviews… guaranteed?

Front Desk Medical Receptionist Resume (Text Format)


City, State or Country if international
Phone | Email
LinkedIn URL

Front Desk Medical Receptionist Professional

A dynamic, detail-oriented, bilingual Front Desk Medical Receptionist with strengths in billing, care giving and case management, ensuring a high level of confidentiality and quality patient care. Strives in demanding, team-orientated environments while following established procedures and ensuring all patient and physician expectations are exceeded. Strong technical background further promoting my ability to assure the highest level of service possible to all patients, physicians and other staff members.

Core Competencies


  • Administration
  • Staff Management
  • Medical Coding
  • Data Verification
  • Admitting
  • Reception
  • Insurance Policies
  • HIPAA Compliance
  • Scheduling


Professional Experience


ZipJob, New York NY | Year to Year
Front Desk Medical Receptionist
  • Provided exceptional customer service while answering multi-line phones in a busy medical office.
  • Verified insurance to improve reimbursements.
  • Collected copayments from patients in a friendly manner.
  • Set appointments to maximize Physician’s time, increasing practice revenues.
  • Meticulously assessed insurance policies to provide timely and accurate quotes to patients.
  • Served as a critical liaison between members and health care providers while remaining compliance with HIPPA standards.
  • Key team member responsible for exceeding our XX% departmental service level goal.
  • Consistently and accurately verified patients’ benefits to healthcare providers.
ZipJob, New York NY | Year to Year
Medical Administrative Professional
  • Provided updates and information to patients regarding available services offered by the health plan to sustain loyalty and business.
  • Accurately and efficiently documented and entered pertinent patient information into appropriate data maintenance systems to ensure ongoing and current patient statistics.
  • Educated customers to clarify their benefits and claims information, and explain the enrollment process. This resulted in record high customer service ratings.
  • Developed and implemented policies and procedures to improve quality performance.
  • Chosen to participate on a team responsible for the overall development of critical training modules for Senior Care Insurance plan.
  • Applied organizational skills to accurately coordinate schedules and appointments, and prepare agendas for doctors and staff.
  • Exemplified exceptional customer service while answering and routing calls, and taking messages for doctors and staff.


Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)
  • Awards/Honors:  List any awards, honors or big achievements
  • Clubs/Activities: List clubs and activities in which you participated
  • Relevant Projects: List 2-3 projects you have worked on

Everything You Need To Write Your Front Desk Medical Receptionist Resume

Now that you’ve seen an example of a job winning Front Desk Medical Receptionist resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Front Desk Medical Receptionist below.

Let’s start with your resume summary section.

Summary for a Front Desk Medical Receptionist Resume

The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Front Desk Medical Receptionist resume example for more information!


A great mid to late career resume has between 10 and 15 years’ experience represented. This way, your resume will stay focused on your most compelling work experience.

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Formatting a Front Desk Medical Receptionist Resume

Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

Front Desk Medical Receptionist Skills for a Resume


Your resume should include all your skills that are relevant to your target job. Skills include both hard skills and soft skills. Hard skills are the technical know-how you need to complete a job, such as data analysis or HTML. You can include hard skills in your core competencies section.

Soft skills are harder to quantify, so they require more information to explain your aptitude. Some top soft skill examples include communication, problem solving, and emotional intelligence. Use several examples of how you use your key soft skills throughout your work history, profile summary, and resume title.

Writing Your Front Desk Medical Receptionist Experience Section


Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.

Most people will finish this section by listing daily duties in short bullet points. Don’t be one of them!

To make your resume stand out, you need to add your accomplishments and key skills to your resume’s Work Experience section.

Here are three tips from our experts:

  1. Use the STAR method to describe a situation, task, action, and result. This is adapted from a behavioral interview technique, so interviewers will recognize the format. it’s also a great chance for you to organize your key accomplishments.
  2. Don’t forget about LinkedIn! The majority of employers are going to look you up on LinkedIn, so it’s smart to make sure your LInkedIn profile is up to date and include your URL in your resume’s contact section.
  3. Always include a cover letter. Not everyone will bother, so it helps you look like a serious job applicant. It’s also your chance to introduce yourself: who you are, why you’re applying for this job, and how you want to proceed.

And let’s wrap it all up!

We wish you the best of luck for your job hunt, and don’t forget to check out our Cover Letter Tips!

Didn’t get the specific answers you wanted from this page? Please leave a comment with your question or visit Zipjob on Facebook, Twitter, or LinkedIn to ask. And if you really liked the sample, don’t forget to pin it on Pinterest!

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