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Hotel General Manager Resume Example & Guide

By Zipjob Team

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  • Hotel General Manager Resume Sample
  • Free Downloadable Template
  • Tips on how to write the perfect Hotel General Manager resume

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A Hotel General Manager oversees all hotel operations, guests, and complaint resolution. Below is a general job description:

A hotel general manager usually has the responsibility of overseeing the entire workings of a given hotel. Keeping finances in order, planning for events within the hotel, and budgeting for new renovations to the building are all within the realm of a hotel general manager’s duties. It is normally the hotel general manager’s job to ensure that all employees at the hotel are performing their work in a satisfactory manner and are making the hotel guests feel welcome and pleased. If any hotel staff perform their work poorly, it is the hotel general manager’s duty to terminate them.

Payscale

You should never use a creative resume

 
Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.

The truth is that most hiring managers prefer a traditional resume format.

Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Hotel General Manager Resume Example

 
How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

Want to land 2-3x more interviews… guaranteed?

Hotel General Manager Resume (Text Format)

Name

City, State or Country if international
Phone | Email
LinkedIn URL

Hotel General Manager Professional

A dynamic, results-oriented Hotel General Manager and offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees.  Consistently achieve performance goals through enthusiasm, tenacity and initiative.  Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units.   Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.

Core Competencies

 

  • Team Building
  • Hotel Management
  • Cost Containment
  • Facilities Management
  • Staff Training
  • Guest Relations
  • Customer Service
  • Quality Assurance
  • P&L Management

 

Professional Experience

 

ZipJob, New York NY | Year to Year
Dual General Hotel Manager
  • Directly manage all aspects of operations for two separate hotel locations with a combined 377 guest rooms.
  • Completely restructured the entire operations team, and all sales and marketing processes.
  • Championed the full renovation of both hotels utilizing a strict $7M budget.
  • Led full responsibility for the bidding and hiring of all contractors for renovation and PIP.
  • Devised and planned all capital expenditures, annual budgets and forecasts; oversaw all volume and profit objectives, P&L, operational strategies and programs.
  • Developed and launched entirely new menus for the restaurant, room service, and catering; developed outside catering menus for multiple local corporate offices.
  • Created and established a training program to enhance employee knowledge of best practices, while effectively managing staff and career development objectives.
  • Successfully acquired and secured a KBR contract for $18.6M over three years.
  • Increased total rooms revenue by $2.7M, and food & beverage revenue by $1.1M.
  • Established significant training programs for each department resulting in increased guest satisfaction.
  • Strategically positioned the properties to grow from a loss of $1.2M to a profit of over $1.3M within 16 months; resulted in a continuously increasing profit of $2.21M to date.
ZipJob, New York NY | Year to Year
Assistant General Manager
  • Manager on Duty overseeing hotel operations and upholding Hotel’s AAA 4 Diamond Standards during PM shift.
  • Able to use Human Resources experience to improve operations and performance of hotel and staff.
  • Coordinated duties of hotel departments including Housekeeping, Front Office, Engineering, and Food & Beverage Teams.

Education

 
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
 

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)
  • Awards/Honors:  List any awards, honors or big achievements
  • Clubs/Activities: List clubs and activities in which you participated
  • Relevant Projects: List 2-3 projects you have worked on

Everything You Need To Write Your Hotel General Manager Resume

 
Now that you’ve seen an example of a job winning Hotel General Manager resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Hotel General Manager below.
 

Let’s start with your resume summary section.

Summary for a Hotel General Manager Resume

 
The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Hotel General Manager resume example for more information!

ZipTip:

Effective leadership and executive resumes use soft skills to showcase leadership skills. Your resume should include specific examples of motivating, empowering, or training people to accomplish a result.

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Formatting a Hotel General Manager Resume

 
Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

Hotel General Manager Skills for a Resume

 

Your resume should include all your skills that are relevant to your target job. Skills include both hard skills and soft skills. Hard skills are the technical know-how you need to complete a job, such as data analysis or HTML. Soft skills are harder to quantify. Some examples include communication, problem solving, and emotional intelligence.

You can include hard skills in your core competencies section. However, soft skills require more information to help employers gauge your aptitude. Use several examples of how you use your key soft skills throughout your work history, profile summary, and resume title.

Writing Your Hotel General Manager Experience Section

 

Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed. Most people will finish this section by listing daily duties in short bullet points. Don’t be one of them!

To help your resume stand out, you need to add your accomplishments and key skills to your resume’s Work Experience. Here are three tips:

  1. Use the STAR method to describe a situation, task, action, and result. This is a common behavioral interview question, so it’s an impressive way to answer interview questions preemptively.
  2. Limit yourself to between four and six bullet points for each position. This will help you include only the most relevant information!
  3. Make small edits to your resume every time you apply for a job. In the resume writing world, this is called tailoring your resume. Make sure your skills and experience are the answer to every job description.

And let’s wrap it all up!

 
We wish you the best of luck for your job hunt, and don’t forget to check out our Cover Letter Tips!

Didn’t get the specific answers you wanted from this page? Please leave a comment with your question or visit Zipjob on Facebook, Twitter, or LinkedIn to ask. And if you really liked the sample, don’t forget to pin it on Pinterest!

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