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Hotel General Manager Sample
Download and customize our resume template to land more interviews. Review our writing tips to learn everything you need to know for putting together the perfect resume.
A Hotel General Manager oversees all hotel operations, guests, and complaint resolution and typically has the responsibility of overseeing the entire workings of a given hotel. Keeping finances in order, planning for events within the hotel, and budgeting for new renovations to the building are all within the realm of a hotel general manager’s duties. It is typically the hotel general manager’s job to ensure that all employees at the hotel are satisfactorily performing their work and are making the hotel guests feel welcome and pleased. If any hotel staff performs their work poorly, it is the hotel general manager’s duty to take action to address the concern.
If you’re in the market to land your next Hotel General Manager job or advance your career in the hospitality industry, you need a Hotel General Manager resume that shows hiring managers you possess the above competencies and more. Use the tips and resume example provided below to remain a step ahead of the competition.
How to write a resume
Are you looking to secure your dream job in the hotel industry? Understanding the elements required to write a stellar resume that sets you apart is essential. Fortunately, it doesn’t have to be rocket science, nor do you have to go it alone.
Here are the tips you need to know to create a resume that lands you plenty of interviews.
Review the job description
When writing your Hotel General Manager resume, a great place to begin is to review the job description for the position you’re interested in. Doing so will give you an idea of how to tailor your resume to align with the job description. What skills and competencies are they seeking? What type of experience is required?
Get the formatting right
Often, candidates think having a creative or modern template will help them stand out from other candidates. However, a resume that goes against industry standards can hurt your chances of landing an interview. In most instances, you want to go for a simple and clean resume template that’s easy for human readers to review and find the information they need to know about you.
There are three main types of resume formats:
Reverse chronological
Functional
Hybrid of reverse chronological and functional
Generally, the reverse chronological resume is preferred. It’s the most used and, therefore, familiar to recruiters and hiring managers. Also, the reverse chronological resume is the most easily read format by an employer’s applicant tracking system, or ATS, increasing your chances of getting past those pesky bots and into the hands of a human reader.
Incorporate plenty of keywords
Keywords help your resume in two primary ways. For one, they grab the attention of recruiters and hiring managers. Second, applicant tracking systems pick up on whether or not you have the right keywords on your resume to indicate you’re qualified for the job.
Refer to the job description for keywords to incorporate into your resume. Any competencies, certifications, or experience required should be included on your resume.
Show vs. tell with plenty of numbers
Your resume needs to show hiring managers that you have the ability to succeed on the job. Instead of merely listing job duties and responsibilities, you want to emphasize your accomplishments. Use as much quantifiable data as possible to showcase your ability to go above and beyond.
Use standard section headings
Once you choose the proper format for your resume, the next step is to ensure you include the standard flow and section headings. If you go against convention when naming these sections, you might confuse an ATS, which means you won’t get into the hands of a human reader, even if you’re qualified for the job.
The standard sections of your resume include:
Contact information
Resume summary
Core competencies
Work experience
Education
Your contact information is placed at the top of your resume, followed by a resume summary and core competencies section. The resume summary is a brief, punchy paragraph that highlights the most significant elements of your resume. A list of 10 to 30 core competencies should follow your summary.
The work experience section makes up the bulk of your resume. Here, you’ll provide your relevant work history, including your position, company, employment dates, and most significant responsibilities and accomplishments. Each accomplishment should be listed in a bulleted list and begin with a strong action verb. In a reverse chronological resume, your most recent position is listed first.
Finally, your education section includes your degrees. It can also include your certifications and training. You’ll list your most advanced degree first, and from there, list your degrees so that the most recent one is listed first. An exception to this is when you’re transitioning from one industry to another or making a career change. In those instances, listing your most relevant degree first is best.
Additional sections you might include in your resume are Volunteer Experience, Awards, Publications, or Technical Skills. The additional sections you include are based on your personal circumstances.
Hotel General Manager resume example
Now you know what the vital steps to take to create a powerful resume. For some additional support, here’s a hotel general manager resume template you can use to create your own.
Name
Title
City, State or Country if international
Phone | Email
LinkedIn URL
HOTEL GENERAL MANAGER PROFESSIONAL
A dynamic, results-oriented Hotel General Manager and offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees. Consistently achieve performance goals through enthusiasm, tenacity and initiative. Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.
CORE COMPETENCIES
Team Building
Hotel Management
Cost Containment
Facilities Management
Staff Training
Guest Relations
Customer Service
Quality Assurance
P&L Management
PROFESSIONAL EXPERIENCE
Dual General Hotel Manager
ZipJob, New York NY | Year to Year
Responsibilities
Directly manage all aspects of operations for two separate hotel locations with a combined 377 guest rooms.
Completely restructured the entire operations team, and all sales and marketing processes.
Championed the full renovation of both hotels utilizing a strict $7M budget.
Led full responsibility for the bidding and hiring of all contractors for renovation and PIP.
Devised and planned all capital expenditures, annual budgets and forecasts; oversaw all volume and profit objectives, P&L, operational strategies and programs.
Developed and launched entirely new menus for the restaurant, room service, and catering; developed outside catering menus for multiple local corporate offices.
Created and established a training program to enhance employee knowledge of best practices, while effectively managing staff and career development objectives.
Successfully acquired and secured a KBR contract for $18.6M over three years.
Increased total rooms revenue by $2.7M, and food & beverage revenue by $1.1M.
Established significant training programs for each department resulting in increased guest satisfaction.
Strategically positioned the properties to grow from a loss of $1.2M to a profit of over $1.3M within 16 months; resulted in a continuously increasing profit of $2.21M to date.
Assistant General Manager
ZipJob, New York NY | Year to Year
Responsibilities
Manager on Duty overseeing hotel operations and upholding Hotel's AAA 4 Diamond Standards during PM shift.
Able to use Human Resources experience to improve operations and performance of hotel and staff.
Coordinated duties of hotel departments including Housekeeping, Front Office, Engineering, and Food & Beverage Teams.
EDUCATION
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
Relevant Coursework: List coursework taken (even include those you are planning on taking)
Awards/Honors: List any awards, honors or big achievements
Clubs/Activities: List clubs and activities in which you participated
Relevant Projects: List 2-3 projects you have worked on
Key hard & soft skills for a Hotel General Manager
As a Hotel General Manager, you need to master several skills for success on the job. Your resume needs to highlight a combination of these hard and soft skills.
Hard skills for a Hotel General Manager resume
Hard skills are skills that you learn and are measurable. Here are examples of hard skills you might see on a Hotel General Manager resume:
Strategic Planning
Budget Management
Performance Improvement
Team Building & Training
Leadership Development
Office 365
Customer surveys
Data analytics
Hospitality certifications
Hospitality management systems
Guest services
Customer service
Soft skills for a Hotel General Manager resume
Though not measurable like hard skills, soft skills are vital for success in most jobs. Here are some of the soft skills necessary for a Hotel General Manager:
Leadership
Detail oriented
Time management
Organization
Problem-solving
Communication
Adaptability
Collaboration
Teamwork
Interpersonal skills
Conflict resolution
Service-oriented
Creativity
Summary & last words
Writing a resume that grabs the attention of hiring managers and leaves a lasting impression requires time and consideration. Some necessary elements include considering an ATS, using the correct format and structure, incorporating relevant keywords, and more. You also want to show the prospective employer your ability to succeed with plenty of quantifiable data within your work accomplishments.
The included Hotel General Manager resume template is an excellent example to help you create your own resume that incorporates these items. The template is also developed to be easily interpreted by both computers and humans.
So, now you have tips to write a solid Hotel General Manager resume. Still, you might feel you need a bit more support or don’t have the time to create a resume on your own. If so, consider using our resume writer service.
Introduction to ZipJob: Professional Resume Writers
As a Hotel General Manager, communication is important when it comes to working with your staff and customers. However, suppose you find it challenging to communicate and write about yourself in a way that shows all your talents and abilities. In that case, you might benefit from working with a team of professional resume writers like those at ZipJob.
Our team of writers will work with you to ensure you have a Hotel General Manager resume that showcases all your skills and abilities in a way that stands out to hiring managers and bypasses those pesky applicant tracking systems.
Why You Should Make Use of Our Resume Writing Services to Land Your Next Job as Hotel General Manager
Writing an excellent Hotel Manager resume is the first step you need to take to land interviews and your next job. Fortunately, you have a team of writers at ZipJob to support you in taking that first step. You’ll end up with a resume that stands out from other job candidates so that you can move forward with confidence.
Resume Writing Service for Hotel General Manager: Let us write your resume
The ZipJob team of writers has helped 3000+ professionals like yourself develop resumes they can believe in. We have expertise across 65 different industries, including the hospitality industry. If you’re seeking a Hotel General Manager position, our resume writing service will help you get past an employer’s ATS and into the hands of a recruiter or hiring manager. From there, your resume will impress the hiring team, land you an interview, and move you forward in the hiring process. We’re here to partner with you to achieve your career aspirations in the hotel industry.
