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Hotel Manager Resume Example & Template for 2020

By Zipjob Team

& more

  • Hotel Manager Resume Sample
  • Free Downloadable Template
  • Tips on how to write the perfect Hotel Manager resume

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Hotel Managers ensure the facility runs smoothly. They guide various business areas such as staff hiring, facility maintenance, housekeeping, marketing, and annual budgeting. Hotel Managers are versatile leaders who align and monitor the hotel’s many functions to ensure everything operates without a hitch. They also keep a strong focus on customer service, motivating personnel to deliver a seamless, high-quality guest experience.

Get a leg up on the competition with this resume guide crafted by our professional resume writers. Below, our resources, including expert writing tips, are at your fingertips!

You should never use a creative resume

 
Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.

The truth is that most hiring managers prefer a traditional resume format.

Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Hotel Manager Resume Example

 
How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

Want to land 2-3x more interviews… guaranteed?

Hotel Manager Resume (Text Format)

Name

City, State or Country if international
Phone | Email
LinkedIn URL

Hotel Manager Professional

A dynamic, results-oriented Hotel Manager offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees. Consistently achieve performance goals through enthusiasm, tenacity and initiative. Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.

Core Competencies

 

  • Team Building
  • Staff Training
  • Customer Service
  • Hotel Management
  • Guest Relations
  • Purchasing/Inventory
  • Cost Containment/Control
  • Quality Assurance
  • Policies/Procedures
  • Facilities/Safety Management
  • P & L Management
  • Loss Prevention

Professional Experience

 

COMPANY INC | CHICAGO, IL | 2015 to 2020
HOTEL MANAGER
  • Managed all aspects of the Country Club’s 59 room boutique hotel, including staff hiring and development, performance evaluations, scheduling for front office, maintenance and housekeeping as well as purchasing, contract negotiations with vendors, forecasting and yearly business plan and budget
  • Worked directly with the Homeowners and HOA to answer questions, direct to proper outlets, resolve issues as well as schedule and promote Homeowner Events.
  • Increased hotel profitability to a net 60% by controlling expenses, and increasing bookings
  • Promoted Negotiated Corporate business, increasing it by 20% year after year
  • Responsible for marketing of hotel as well as cooperative ads with golf, and restaurant
  • Developed golf packages as well as special event packages, to maximize revenue for both hotel and Food & Beverage
  • Yield management/Revenue management that lead to increasing ADR by an overall 8%
  • Enhanced Social media links, company website updates, facebook, twitter
  • Assisted other departments as needed including payroll, accounting, restaurant, and banquet sales
COMPANY INC | CHICAGO, IL | 2012 to 2015
ASSISTANT HOTEL MANAGER
  • Ensured the efficient management of all departments of the hotel.
  • Promoted to accounts administration section to track budget and inventory of purchases for housekeeping, warehouse, souvenir shop, and restaurant for the hotel.
  • Assisted manager and performed weekly payroll transactions for approximately 80 hotel employees.
  • Reviewed and analyze monthly revenue numbers, stats, and guest comments and take appropriate action to improve.
  • Made sure recommendations for salary and wage increases, based on performance reviews, revenue goals, and personal goals set with the employee on performance.
  • Ensured that the company’s training objectives were achieved.
  • Ensured that employees were following policy and procedures according to the company procedures manual and promoting excellent guest service.
COMPANY INC | AMHERST, MA | 2008 to 2012
LEAD GUEST SERVICE AGENT
  • Anchored evening shift, ensuring its smooth functioning.
  • Raised guest satisfaction scores over 20%.
  • Conveyed information to guests about local attractions in and around hotel.
  • Communicated between all departments regarding relevant issues.
  • Projected professional image at all times.
  • Assisted in training new agents.
  • Served as occasional concierge and night auditor.

Education

 
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
 

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)
  • Awards/Honors:  List any awards, honors or big achievements
  • Clubs/Activities: List clubs and activities in which you participated
  • Relevant Projects: List 2-3 projects you have worked on

Everything You Need To Write Your Hotel Manager Resume

 
Now that you’ve seen an example of a job winning Hotel Manager resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Hotel Manager below.
 

Let’s start with your resume summary section.

Summary for a Hotel Manager Resume

 
The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Hotel Manager resume example for more information!

ZipTip:

Effective management resumes use soft skills to showcase leadership skills. Your resume should include specific examples of motivating, empowering, or training people to accomplish a result.

ziptip icon

Formatting a Hotel Manager Resume

 
Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resume will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

Hotel Manager Skills for a Resume

 

  • Budgeting & Forecasting
  • Cost Containment/Control
  • Customer Service & Satisfaction
  • Efficiency Improvement
  • Facilities/Safety Management
  • Facility Maintenance
  • Guest Relations & Communications
  • Hotel Operations Management
  • Housekeeping Operations
  • Loss Prevention
  • Marketing & Advertising
  • Operational Streamlining
  • Performance Management
  • Personnel Recruiting
  • Policies/Procedures
  • Profit & Loss (P&L) Management
  • Process Redesign & Improvement
  • Purchasing/Inventory
  • Quality Monitoring & Assurance
  • Revenue & Profit Growth
  • Staff Training & Development
  • Team Leadership & Motivation
  • Vendor Contract Negotiations

Writing Your Hotel Manager Experience Section

 

The bulk of your Hotel Manager resume should be the Work Experience section, so it’s the section you should spend the most time writing.

Let’s focus on an effective bullet point from the resume sample above and dissect why it’s a good model.

• Increased hotel profitability to a net 60% by controlling expenses, and increasing bookings

This is a strong bullet point because it kicks off with the action verb “increased.” A rule of thumb for recognizing a good resume verb is that it expresses your having started or improved something for the company. Lively verbs like “created,” “boosted,” “eliminated,” or “strengthened” sustain the reader’s interest and help capture the positive impact you’ve made at your employers.

More passive verbs like “handled” or “carried out” may be appropriate in some cases, but are less likely to engage readers since they express having simply completed tasks and assignments. Use sparingly.

And let’s wrap it all up!

 
We wish you the best of luck for your job hunt, and don’t forget to check out our Cover Letter Tips!

Didn’t get the specific answers you wanted from this page? Please leave a comment with your question or visit Zipjob on Facebook, Twitter, or LinkedIn to ask. And if you really liked the sample, don’t forget to pin it on Pinterest!

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