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Medical Front Office Assistant Sample
Download and customize our resume template to land more interviews. Review our writing tips to learn everything you need to know for putting together the perfect resume.
For doctor’s offices, clinics, and hospitals across the United States, few positions are more challenging than the job of a medical front office assistant. These professionals are responsible for managing everything from answering phones and checking in patients to scheduling, patient interviews, and complex issues involving charts and medical records. As a result, their role is vital to the proper functioning of most medical offices. If that sounds like the sort of challenge best-suited for your unique skills, then our professional writers can help you craft a resume to help you in your job quest. In addition, be sure to check out our writing tips, resources, and medical front office assistant resume example below.
Expert Tip
You should never use a creative resume
Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.
The truth is that most hiring managers prefer a traditional resume format.
Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.
Medical Front Office Assistant resume (text format)
How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.
Name
Title
City, State or Country if international
Phone | Email
LinkedIn URL
MEDICAL FRONT OFFICE ASSISTANT PROFESSIONAL
A dynamic, detail-oriented, Medical Front Office Assistant with strengths in billing, reception, organization and creating a welcoming environment for patients. Known for ensuring a high level of confidentiality and consistently contributing to quality patient care. Thrives in demanding, team-orientated environments while following established procedures and ensuring all patient and physician expectations are exceeded. Strong technical background further promoting my ability to assure the highest level of service possible to all patients, physicians, and other staff members.
CORE COMPETENCIES
Administrative Support
Billing
HIPPA Compliance
Medical Coding
Insurance Policy Knowledge
Claims Management
Admitting
Data Verification
Relationship Building
Patient Charting
Scheduling
Database Management
PROFESSIONAL EXPERIENCE
Medical Front Office Assistant
Company Name | City, State/Country | XXXX – Present
Responsibilities
Answered phones, greeted patients, and kept the front office working at top productivity.
Efficiently prepared and maintained information such as credit memorandums and invoices for external audits, assuring institutional compliance in accordance with company operational procedures.
Meticulously assessed insurance policies to provide timely and accurate quotes to patients.
Served as a critical liaison between members and health care providers while remaining compliance with HIPPA standards.
Key team member responsible for exceeding our XX% departmental service level goal.
Consistently and accurately verified patients’ benefits to healthcare providers.
Medical Front Office Assistant
Company Name | City, State/Country | XXXX – XXXX
Responsibilities
Guided customers by choosing appropriate healthcare physicians and quickly coordinating appointments.
Exemplified professionalism while handling complex patient complaints and collection issues.
Directed numerous incoming calls to the appropriate physicians and medical staff.
Multi-tasked to instantly and accurately schedule numerous procedures.
Developed procedures to skillfully manage daily office functions which were adopted by numerous departments.
Medical Front Office Assistant
Company Name | City, State/Country | XXXX – XXXX
Responsibilities
Applied organizational skills to accurately coordinate schedules and appointments, and prepare agendas for doctors and staff.
Exemplified exceptional customer service while answering and routing calls, and taking messages for doctors and staff.
Guaranteed office was running optimally by proactively ordering supplies.
Enforced company accounting procedures while processing invoices.
Prepared correspondence on behalf of the staff, doctors, and facility.
EDUCATION
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
Relevant Coursework: List coursework taken (even include those you are planning on taking)
Awards/Honors: List any awards, honors or big achievements
Clubs/Activities: List clubs and activities in which you participated
Relevant Projects: List 2-3 projects you have worked on
Everything you need to write your medical front office assistant resume
Now that you’ve seen an example of a job winning Medical Front Office Assistant resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Medical Front Office Assistant below.
Let’s start with your resume summary section.
1. Summary
The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Medical Front Office Assistant resume example for more information!
Expert Tip
Always start with your most recent positions at the top of your resume. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review.
2. Formatting
Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:
Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!
Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.
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3. Appropriate skills
Administrative Support
Billing
HIPAA Compliance
Medical Coding
Insurance Policy Knowledge
Claims Management
Admitting
Data Verification
Relationship Building
Patient Charting
Scheduling
Database Management
Effective Written and Verbal Communication Skills
Strong Organizational Skills
4. Experience section
Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.
The bulk of your Medical Front Office Assistant resume should be the Work Experience section. While this section should include your relevant job titles, employers, and the dates you were employed, it should also highlight your accomplishments and key skills. For example, let's dissect two bullet points from the example above: • Developed procedures to skillfully manage daily office functions which were adopted by numerous departments. This statement highlights the applicants experience while also demonstrating creativity and adaptability. In addition, it showcases just how effective those innovations were by noting that other departments adopted the changes. That ability to drive positive change is an important selling point for employers. • Efficiently prepared and maintained information such as credit memorandums and invoices for external audits, assuring institutional compliance in accordance with company operational procedures. In this statement, the applicant highlights competence in a broad range of record-keeping, document preparation, and compliance standards. Because the medical profession is one of the most heavily-regulated industries in the country, compliance with both internal and government standards is a key concern for every medical office.
Let’s wrap it up!
Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.
Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!
Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our cover letter tips and examples for more advice.
Didn’t get the specific answers you were looking for on this page? Hire a professional resume writer to get the advice you need to land your next job.
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