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Medical Support Assistant Resume Example & Guide

By Zipjob Team

& more

  • Medical Support Assistant Resume Sample
  • Free Downloadable Template
  • Tips on how to write the perfect Medical Support Assistant resume

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A Medical Support Assistant supports office and medical operations in a healthcare facility. Below is a general Medical Support Assistant job description:

Medical support assistants work primarily in medical facilities, such as hospitals, medical clinics, and doctors’ private practices to perform administrative duties and organize patients’ data and schedules. They work closely with patients’ physicians, nurses, and other medical staff and must be able to work well in a team environment, and they may also work directly with patients and call insurance companies on their behalf to inquire about insurance benefits.


You should never use a creative resume

Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.

The truth is that most hiring managers prefer a traditional resume format.

Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Medical Support Assistant Resume Example

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

Want to land 2-3x more interviews… guaranteed?

Medical Support Assistant Resume (Text Format)


City, State or Country if international
Phone | Email
LinkedIn URL

Medical Support Assistant Professional

A personable, detail-oriented Medical Support Assistant highly regarded for providing exceptional office support while greeting patients in person and via phone for busy medical practices. Known for making a difference corporate-wide, excelling in fast-paced environments, maximizing the patient experience. Self-starter with excellent oral and written communication skills. Respected team player with the ability to work with people at all levels of a corporation.  Exceptional tenure showcasing multiple promotions into vital leadership roles for industry leaders including xxx, xxx, and xxx.

Core Competencies


  • Customer Service
  • Customer Management
  • Accounts Payable
  • Accounts Receivable
  • Meeting Coordination
  • Bilingual
  • Reception
  • Scheduling
  • Filing/Organization


Professional Experience


ZipJob, New York NY | Year to Year
Medical Support Assistant
  • Completed registration and entered pertinent data for 50 new patients monthly in the Composite Health Care Computer (CHCS) database.
  • Established new outpatient records for eligible beneficiaries and completed all required forms and relevant data for each.
  • Was responsible for the maintenance, identification of record deficiencies and tracking of over 5,000 outpatient medical records.
  • Assisted in assessing, researching and resolving medical record content which included over 100 military medical forms.
  • Provided courteous and responsive service to customers and staff.
  • Consistently praised for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.
  • Exceeded quality metrics, recognized by management for achieving a record-level 99% positive client satisfaction rates with 85% of clients taking optional surveys.
ZipJob, New York NY | Year to Year
Medical Support Assistant

Responded to patient’s questions and concerns face to face and over the phone.

  • Provided patient care information and initiate appropriate action.
  • Performed scheduling functions utilizing the DHCP/Vista and CPRS(Computerized Patient Record System) programs, to ensure all physician orders for lab, x-ray, specialty exams and return appointments are scheduled appropriately
  • Responsible for weekly monitoring and corrective actions of duplicate provider appointments, scheduling errors and recall program follow-up.
  • Determined eligibility for beneficiary travel and prepared vouchers for payment
  • Evaluated requests for release of information, obtained proper authorization for clearance for sensitive information.


Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)
  • Awards/Honors:  List any awards, honors or big achievements
  • Clubs/Activities: List clubs and activities in which you participated
  • Relevant Projects: List 2-3 projects you have worked on

Everything You Need To Write Your Medical Support Assistant Resume

Now that you’ve seen an example of a job winning Medical Support Assistant resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Medical Support Assistant below.

Let’s start with your resume summary section.

Summary for a Medical Support Assistant Resume

The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Medical Support Assistant resume example for more information!


A great mid to late career resume has between 10 and 15 years’ experience represented. This way, your resume will stay focused on your most compelling work experience.

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Formatting a Medical Support Assistant Resume

Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

Medical Support Assistant Skills for a Resume


Your resume should include all your skills that are relevant to your target job. Skills include both hard skills and soft skills. Hard skills are the technical know-how you need to complete a job, such as data analysis or HTML. You can include hard skills in your core competencies section.

Soft skills are harder to quantify, so they require more information to explain your aptitude. Some top soft skill examples include communication, problem solving, and emotional intelligence. Use several examples of how you use your key soft skills throughout your work history, profile summary, and resume title.

Writing Your Medical Support Assistant Experience Section


Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.

Most people will finish this section by listing daily duties in short bullet points. Don’t be one of them!

To make your resume stand out, you need to add your accomplishments and key skills to your resume’s Work Experience section.

Here are three tips from our experts:

  1. Use the STAR method to describe a situation, task, action, and result. This is adapted from a behavioral interview technique, so interviewers will recognize the format. it’s also a great chance for you to organize your key accomplishments.
  2. Don’t forget about LinkedIn! The majority of employers are going to look you up on LinkedIn, so it’s smart to make sure your LInkedIn profile is up to date and include your URL in your resume’s contact section.
  3. Always include a cover letter. Not everyone will bother, so it helps you look like a serious job applicant. It’s also your chance to introduce yourself: who you are, why you’re applying for this job, and how you want to proceed.

And let’s wrap it all up!

We wish you the best of luck for your job hunt, and don’t forget to check out our Cover Letter Tips!

Didn’t get the specific answers you wanted from this page? Please leave a comment with your question or visit Zipjob on Facebook, Twitter, or LinkedIn to ask. And if you really liked the sample, don’t forget to pin it on Pinterest!

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