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Toll Collector Sample

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Career advice featured in – Forbes, Glassdoor, Reader's Digest, MarketWatch, The CheatSheet
Career advice featured in Forbes, Glassdoor, MarketWatch, Reader's Digest, The CheatSheet

A Toll Collector is set up to collect tolls on various roads and highways. Toll Collectors must be quick, efficient, and accurate in their duties. Your resume should show you have the customer service skills and other qualities necessary to succeed in the job.

Expert Tip

You should never use a creative resume

Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.

The truth is that most hiring managers prefer a traditional resume format.

Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Toll Collector resume (text format)

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.



City, State or Country if international

Phone | Email

LinkedIn URL


Accurate and detail-focused professional who delivers customer service during toll collecting stop points. Able to engage with drivers to build friendly relationships and provide information. Proven skills in time management, written/verbal communications, multitasking, and problem resolution. Capabilities in equipment operation, logistics, reporting, traffic control, and safety hazard awareness.


  • Payment Processing

  • Making Change

  • Relationship Building

  • Deposit Readiness

  • Toll Violations

  • Equipment Management

  • Toll Collection

  • Performance Reviews

  • Customer Service

  • Directions


Toll Collector

Company | Location | Year to Present


Makes change and issues receipts to motorists

  • Promotes good job relationships and extends courtesy to DRPA patrons under all circumstances

  • Separates scrip, coin and bills into proper denominations for deposit

  • Reports toll violations and unusual situations and malfunctions of equipment to the Plaza

  • Responsible for complying with DRPA Polices, Rules and Regulations

  • Collects toll accurately, efficiently and courteously while maintaining good public relations at all times

  • Answers questions and gives directions to patrons in a courteous and efficient manner

Toll Collector

Company | Location | Year to Year


  • Actively participate in the Performance and Development Review process, ensuring alignment to the performance pillars - Perform, Grow, Develop and Innovate

  • Provide clear, courteous and accurate directional information

  • Carry out all work activities upholding the Company values of Integrity, Ingenuity, Collaboration and Challenge

  • Collects cash or tickets according to established rates for all traffic crossing a State Toll Facility

  • Accounts for daily receipts by preparing a cash and ticket report; Performs other related duties

  • Reports counterfeit money, expired or stolen ticket books, explosives, defective toll equipment, vehicles with gas bottles, and other restricted vehicles to proper authorities

  • Positively contribute to a diverse, inclusive and fair work environment, free from discrimination, bullying and harassment



Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)

  • Awards/Honors: List any awards, honors or big achievements

  • Clubs/Activities: List clubs and activities in which you participated

  • Relevant Projects: List 2-3 projects you have worked on

Everything you need to write your toll collector resume

 Now that you’ve seen an example of a job winning Toll Collector resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Toll Collector below.

Let’s start with your resume summary section.

1. Summary

 The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Toll Collector resume example for more information!

Expert Tip

Always start with your most recent positions at the top of your resume. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review.

2. Formatting

Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

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3. Appropriate skills

  • Payment Processing

  • Making Change

  • Relationship Building

  • Deposit Readiness

  • Toll Violations

  • Equipment Management

  • Toll Collection

  • Performance Reviews

  • Customer Service

  • Directions

  • Engagement

  • Time Management

  • Communications

  • Multitasking

  • Safety Hazards

  • Equipment Operation

  • Logistics

  • Reporting

  • Traffic Control

4. Experience section

Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.

The bulk of your Medical Laboratory Assistant resume should be the Work Experience section. While this section should include your relevant job titles and dates you were employed, it should also include strong bullet points that detail your accomplishments and skills. • Promotes good job relationships and extends courtesy to DRPA patrons under all circumstances This is a strong bullet because it shows you can do the job needed in various working environments.

Let’s wrap it up!

Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.

Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!

Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our cover letter tips and examples for more advice.

Didn’t get the specific answers you were looking for on this page? Hire a professional resume writer to get the advice you need to land your next job. 

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