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Frequently asked questions

The turnaround time is listed on each of the packages on our services page. If we're extremely busy, it may take a few more days to get your resume. (Sorry!)

A phone call is available as an additional purchase on all orders. Keep in mind that you will always be able to communicate with your writer through messaging, so a phone call is not necessary.

What is your 60 Day Interview Guarantee?  At ZipJob, we are very confident in our writers ability to craft the job-winning resume you need.  If you are not landing at least 2X more interview after 60 days, we will ask you to send over a few links to jobs you have applied for.  We will then assign a senior writer to review your resume against those positions to see what improvements can be made. An updated resume and further recommendations to improve your application response rate will be provided.