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For press inquiries, please email Caitlin Proctor at

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Please reach out to your writer directly or email from the email address associated with your account. Thank you!

Frequently asked questions

Can I have a phone call with my writer?

A phone call is available as an additional purchase on all orders. Keep in mind that you will always be able to communicate with your writer through messaging, so a phone call is not always necessary.

We have several resume examples available on our website, but they all have these elements in common:

1. Clear, clean formatting

2. Keyword optimization for the career target and job title

3. Relevant experience that speaks to how exactly the candidate will add value once hired

It depends. The turnaround time is listed on each of the packages on our services page. If we're extremely busy, it may take a few more days to get your final resume.

We're sorry to hear your resume hasn't gotten you the results you wanted yet! Please email our support team directly at with "60 Day Interview Guarantee" in the subject line. We'll get you set up with a senior resume writer for your free resume rewrite as soon as possible.

Please contact our support team at or by phone at (888) 944-9929. We’re available between 9 a.m and 6 p.m. Eastern Time and will get back to you as soon as possible!