Communication Skills on a Resume

Communication Skills on a Resume

Including Communication Skills on a Resume (Examples and Tips) – ZipJob

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Communication skills are important for almost any position. The ability to communicate effectively with your team, customers and managers is essential. Including communication skills on a resume could be tricky. We’ll cover exactly how to include communication skills on a resume along with some examples.


Should you Include Communication Skills on a Resume

You should be including communication skills on your resume but it should be done indirectly.

Including phrases like “Excellent written and verbal communication skills” serves little to no value on a resume. It’s likely to annoy a hiring manager more than anything.

Here are some other common resume buzzwords that annoy hiring managers. 

Here is a list of common communication skills phrases used on resume. Do NOT use these:


  • Excellent written and verbal communication skills
  • Excellent Communication Skills
  • Confident, articulate, and professional speaking abilities (and experience)
  • Empathic listener and persuasive speaker
  • Public Speaking
  • Speaking in public, to groups, or via electronic media
  • Excellent presentation and negotiation skills


Communication and other soft skills don’t add a whole lot of value to your resume.

Here are some other common soft skills that hiring managers hate seeing on a resume:

  • ‘Team-Player’
  • ‘Results-driven’
  • ‘Detail-Oriented’
  • ‘Great Communicator’

You can include a few soft skills but it’s always more effective to include hard skills that are relevant to the position you’re targeting.

What’s the difference?

The big difference is that “hard” skills are objective and “soft” skills are subjective.

Communication Skills - Soft skills on a resume

We wrote a good post on skills to include on a resume to ensure you stand out.

So how do you include communication skills on a resume indirectly?

How to Include Communication Skills on a Resume

You should include your communication skills indirectly and this is best done through achievements. You would usually only focus on this if the position requires strong communication skills. Remember that you should always include information on your resume that’s relevant to the position you’re targeting. Including information that’s irrelevant will usually get your resume rejected.

If the position asks for good communication skills – There a number of ways to this effectively.


Presentations and Public Speaking

Did you give a presentation or speak publicly at an event? If so, this is a great way to show communications skills.

You can list public speaking under a professional development section.


Showing that you negotiated something also shows good communication skills. You do need communication skills in order to negotiate something successfully

Jobhero has a good example:

  • “Negotiated sales price and other fees for HAFA short sales to ensure maximum proceeds for the bank”


Managing a project or team also requires good communications skills. Try to include quantifiable achievements that show you communicated with staff, customers or manager.

For example:

  • Managed a team of 5 web developers and delivered the project 20% under budget.


You could pretty much include any achievement which shows that you used communication skills. You should also begin each description with a strong action verb.

For example:

  • Managed
  • Developed
  • Negotiated
  • Implemented
  • Presented
  • Moderated



Closing thoughts

Communication skills on a resume are certainly important but you need to mention them indirectly. Including soft skills like “Excellent Communication Skills” will only do more harm than good. Most hiring managers and recruiters can’t stand seeing these buzzwords on a resume.

Anyone can say they have good communication skills – what you need to do is show those skills indirectly through relevant achievements.

Always keep the information on your resume relevant to whatever position you’re applying for.

Best of luck with your job search.



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