Community Managers take control of a brand’s reputation. You will be responsible for managing the business’ community — both on and offline. That means setting up engaging online campaigns, taking ownership of the social media strategy, and even hosting events.
Chances are, you will need to wear many hats. You will be a brand ambassador, a wordsmith, an events manager, and an organizational whiz. If you have all that it takes to fulfill this role, it’s time to prepare your community manager resume. Luckily, you’ve come to the right place. In this guide, we will unpack how you can create a winning application.
How to write a resume
Let’s say that you’ve seen a community manager position and you want to land the job. How on earth can you convince the hiring manager that you have what it takes? Writing an excellent resume — and cover letter — is the answer. Follow our expert tips below.
Always do your research
Community Managers take the lead when maintaining a business’ brand. So, it stands to reason that you will need to get to know the company well before you begin. Get ahead of the competition by doing your research ahead of time. Google the company and learn all you can about them. You can use this information to inform the content of your resume.
Use an appropriate tone
The language that you use matters. It’s your job to persuade the hiring manager that you have what it takes to be an excellent Community Manager. Adopt a formal tone when writing your resume and be sure to include a smattering of action verbs. The latter can be used as a persuasive device, showing the hiring manager that you can achieve big results.
Create the right format
Formatting your resume needn’t be difficult. When you start working on your resume, you simply need to follow a solid structure. Your document should include a header, professional summary, work experience, education, and skills section. You don’t need to include a references section — if an employer wants a reference, they will ask for it. Take a look at the following guides for more information on how to fill out each section of your resume:
Quantify your work experience
Most of your resume will be the work experience section, so it's important to write about your professional history in an effective, impactful way. One way that you can ensure this is the case is by making sure that you include quantifiable experiences in the section.
The bullets on the resume will provide potential employers with the information they need to determine if you're the right fit for the job. For example, let's take a close look at three bullet points from the resume sample above:
Increased client retention and referrals by over xx% annually by ensuring only top service.
This is a strong bullet because it shows a percentage of how many new clients you brought in and retained.
Developed and grew lasting relationships with key clients and donors which contributed to the success of numerous high profile events
Successfully managed the events/training of over 500 clients and secured win-win partnerships with brand name companies which increased team revenue by 25%.
The above bullet points are effective for a number of reasons, not least the fact that they include numbers and statistics. By including this evidence in your application, you are giving the hiring manager a solid reason to interview you. Proving that you have a solid track record of success shows them that you are a candidate that can get the job done, and then some.
Optimize your resume for the ATS
Application Tracking Systems (ATS) rank incoming applications by how well they meet the criteria of the job. Hiring managers use this software to make their job easier. Rather than reviewing hundreds of resumes, they only need to look at the top candidates instead.
To make sure that you make the cut, you need to optimize your resume. You can do this by using specific keywords and phrases. Take a look at the job advert and pick out stand-out terminology. By using the same words, you increase your chance of beating the bots.
Community Manager resume example
Ready to get started and create your Community Manager resume? If you’re looking for some inspiration, we have everything that you need. It’s important to understand how an ideal application looks ahead of time. Take a quick look at the resume example below:
Key hard & soft skills for a Community Manager
Community Manager roles demand a diverse skill-set. When you are writing your resume, you need to make sure that you are covering all of the main points. However, you should also ensure that you include a healthy mixture of hard skills and soft skills.
Soft skills allow you to seamlessly collaborate with others. For example, you might include “communication” and “interpersonal relations” here. On the other hand, hard skills apply directly to the role. These may include “strategic market planning” and “crisis management”.
Do you need some inspiration? If you’re not sure which skills to include, take a look at some of the key examples we have highlighted below:
Strategic Market Planning
Always check the job advert!
If you’re struggling to choose which skills to highlight, take a look at the original job posting. Make a note of the core competencies that the employer has listed.
By including the skills you have in your Community Manager resume, you could increase your chances of landing that all-important interview. Give this handy tip a go now.
Summary & last words
Community Managers play a vital role in any business. If you have what it takes to succeed in this position, crafting a stellar resume is the answer. Applications that stand out from the crowd are tailored to meet the needs of the employer. With that in mind, you should avoid using a one-size-fits-all approach to applying for jobs. Take the time to learn about the business at hand and make sure that your resume aligns perfectly with the business goals.
Introduction to ZipJob: Professional resume writers
ZipJob boasts a team of professional resume writers who can help you to reach your career goals. We have everything you need to accelerate your work life. Over the years, we have helped more than 3,000 professionals across 65 different industries. Whether you’re looking to start a new chapter, change jobs, or take the next step on the career ladder, we have you covered. Our writers are highly trained and can give you the support you need each step of the way. Should you want to land more interviews and potentially get hired faster than ever, investing in your job search is the way to go. Take a look at our range of packages now.
Why you should make use of our resume writing services to land your next Community Manager job
As a Community Manager, you understand the importance of reputation. Crafting a resume that hits the mark isn’t something that happens by accident. It’s a careful process that takes time, know-how, and precision. When you choose to work with one of our writers, you can be sure that they will get to know you and your professional traits in depth. The professional we pair you with will understand the community management field and be able to tailor your application accordingly. That way, you can focus on targeting the perfect next step for you.
Resume writing service for a Community Manager: Let us write your resume
Ready to boost your chances of success? Trust in the ZipJob resume writing service and you won’t have far to go. We are specialists when it comes to writing interview-winning resumes that convert. This approach allows you to get a well-crafted application that will tick all of the hiring manager’s boxes. If you are struggling to find the right words or you simply don’t have the time to create the perfect resume, allow us to do it for you. With a sea of savvy applicants out there, there is no better time to invest in your professional future than now. Take the time to review our many packages and see which one suits your needs best.