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IT Specialist Resume Example & Guide (2020)

By Zipjob Team

& more

  • Information Technology Specialist Resume Sample
  • Free Downloadable Template
  • Tips on how to write the perfect Information Technology Specialist resume

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Information Technology Specialists play an integral part in today’s business landscape. Every company has technical needs to keep up in a globally-connected economy, and IT Specialists configure, optimize, and maintain those technological systems. To remain a competitive candidate, your resume needs to highlight your technical process and accomplishments. Luckily, this guide is chock-full of tips from expert resume writers to help you write your own IT Specialist resume.

You should never use a creative resume

 
Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.

The truth is that most hiring managers prefer a traditional resume format.

Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Information Technology Specialist Resume Example

 
How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

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Information Technology Specialist Resume (Text Format)

Name

City, State or Country if international
Phone | Email
LinkedIn URL

Information Technology Specialist Professional

Accomplished technologist with broad skill set and 10+ year record championing and implementing leading-edge solutions that facilitate rapid business growth. Effective communicator with a talent for communicating complex and highly technical concepts across audiences. Proven ability to rapidly assimilate new technologies, optimize solutions, and resolve complex issues. Relentless focus on customer satisfaction.

Core Competencies

 

  • Network Installations
  • Systems Configuration & Optimization
  • End-User Training & Support
  • Cross-Functional Collaboration
  • Data Migrations
  • Security Hardening
  • Data Recovery & Backup
  • Hardware/Software Configuration, Troubleshooting & Repair

Professional Experience

 

Joe’s Business Solutions/Mayberry, Oregon/May 2017 to Present
Network Engineer

Architect, build, and maintain day-to-day operation of 50-employee organization’s intranet, extranet, local area network (LAN), and wide area network (WAN) across three locations.

  • Provide exceptional customer service while analyzing complex problems and technical support for all software, hardware and network related issues.
  • Liaise with vendors to drive resolutions to complex issues.
  • Consistently resolve escalated problems from the dial-up Internet and web hosting technical support department.
  • Collaborate with local telephone cooperatives in resolving issues with their modem racks and processed IP address block requests.
  • Worked alongside Systems department to route IP addresses from core routers to telephone cooperative equipment.
    • Designed and maintained company-wide network monitoring software and provided utilization reports to sales team. Co-created the overnight NOC position.
    • Sourced hardware and software solutions that increased productivity by over 50% while decreasing operational costs.
Joe’s Business Solutions/Mayberry, Oregon/August 2015 to May 2017
Technical Customer Service Representative

Provide exceptional customer service and support to 40+ end users via phone and email.

  • Increased end user efficiency by providing software installation, hardware configuration, and application support.
  • Founded and published company bi-weekly newsletter.
  • Closed more than 10,000 helpdesk tickets involving over 350 unique applications.
  • Significantly increased end user productivity by decreasing down time by over 30%.
  • Trained and mentored new hires.
  • Improved stability and performance of system and networks.
  • Provided Tier 1 and 2 help desk troubleshooting assistance, using Track-IT software for ticket logging.

Education

 
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
 

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)
  • Awards/Honors:  List any awards, honors or big achievements
  • Clubs/Activities: List clubs and activities in which you participated
  • Relevant Projects: List 2-3 projects you have worked on

Everything You Need To Write Your Information Technology Specialist Resume

 
Now that you’ve seen an example of a job winning Information Technology Specialist resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Information Technology Specialist below.
 

Let’s start with your resume summary section.

Summary for an Information Technology Specialist Resume

 
The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Information Technology Specialist resume example for more information!

ZipTip:

Make your soft skills stand out by describing them in the context of your work history. If possible, use tangible results or favorable outcomes to show how you effectively worked with people in the past.

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Formatting an Information Technology Specialist Resume

 
Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resume will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

Information Technology Specialist Skills for a Resume

 

  • Network Installations
  • Systems Configuration & Optimization
  • End-User Training & Support
  • Cross-Functional Collaboration
  • Data Migrations
  • Security Hardening
  • Data Recovery & Backup
  • Hardware/Software Configuration, Troubleshooting & Repair
  • Technical Support
  • Computer Science
  • Web Applications

Writing Your Information Technology Specialist Experience Section

 

The bulk of your IT Specialist resume should be the Work Experience section. While this section should include your relevant job titles, company, and the dates you were employed, it should also include your accomplishments and key skills.

For example, here are two strong bullet points from the example above, followed by what makes them effective:

• Provide exceptional customer service while analyzing complex problems and technical support for all software, hardware and network related issues.

This bullet point combines hard and soft skills, which is a good tactic for technical resumes like IT, medical, and legal industries.

• Closed more than 10,000 helpdesk tickets involving over 350 unique applications.

This bullet point provides a metric for the impact made at a past position. This helps translate your experience in terms that are easy to understand, as well as quantify your value for future employers.

And let’s wrap it all up!

 
We wish you the best of luck for your job hunt, and don’t forget to check out our Cover Letter Tips!

Didn’t get the specific answers you wanted from this page? Please leave a comment with your question or visit Zipjob on Facebook, Twitter, or LinkedIn to ask. And if you really liked the sample, don’t forget to pin it on Pinterest!

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