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Operations Associate Sample

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Career advice featured in – Forbes, Glassdoor, Reader's Digest, MarketWatch, The CheatSheet
Career advice featured in Forbes, Glassdoor, MarketWatch, Reader's Digest, The CheatSheet

For professionals interested in a career in the operational side of business, few jobs are as challenging and rewarding as that of the Operations Associate. These skilled personnel play a key role in assisting their managers as they work to ensure their company’s operations run as smoothly as possible. In that role, they help to oversee employees, resolve problems, and perform a host of administrative duties that contribute to the company’s efficiency and productivity.

Of course, competition for these roles can be fierce, so it is vital to ensure that your Operations Associate resume tells a compelling story that helps you stand out from rival candidates. That’s why we’ve created this resume guide that includes a great sample resume, along with an array of top tips and tricks that you can use to craft a resume that truly makes a compelling impression on prospective employers.

How to write a resume

There was a time when your resume didn’t need to be anything more than a dull recitation of your skills, work history, and past job duties. Those days are long gone. Today’s employers want to see job candidates present resumes that sell themselves as truly capable employees who can immediately add real value to the company. The only way to do that – and earn the interview you’ll need to secure a job – is to present an Operations Associate resume that delivers that message.

So, how do you write that type of resume and make the right impression on those employers? 

The answer is simple: you need to create a resume that delivers information in an easy-to-follow format and structure and ensure that your resume details are designed to illustrate the type of value that you are prepared to offer if you’re hired.

Use a reverse chronological format

The format of your resume is vital since it will help determine how employers view the information contained within the document. There are three options here: the functional, reverse-chronological, or combination format. 

Since most employers prefer the reverse-chronological format, it’s the best option for most job seekers. Using it is extremely easy too. All you need to do is list your job history in reverse order, beginning with your current position.

Create a structure with distinct sections

The next thing to consider is structure. This, too, is simple since all you need to do is break up your resume information into different sections that cover distinct aspects of your career. This will help ensure that employers can easily scan your resume and find the details they’re interested in reviewing. Yes, you read that right: employers rarely read an entire resume; instead, they scan it until they locate key information that they’re considering for the role.

Below is one of the easiest structures you can use to create resume sections that make it easy for employers to review your qualifications:

  • Contact information: List these details right at the top of your resume. Include your full name, location, phone number, email, and LinkedIn profile if you have one and it is properly optimized.

  • Job headline: A headline should include the job title you are seeking, along with a few words that can help to distinguish you from other candidates. For example: “Results-Oriented Operations Associate with Project Management Expertise.”

  • Summary statement: Your summary statement should be a three to five-sentence elevator pitch that highlights your best achievements and core skills.

  • Skills section: This is where you list your key abilities, including both hard and soft skills, in bullet point format. Try to include between nine and twelve of your most relevant competencies.

  • Work experience: This section is where you need to apply that reverse-chronological format. List the relevant jobs you’ve held over the last 10 to 15 years in reverse order. Include the job title, company name, employment dates, and four or more bullet point examples of quantifiable achievements for each position.

  • Education: Include your school’s name, course of study, degree earned, and dates of attendance. In addition, you can add details about other educational achievements like certifications, continuing education, or online training.

Include measurable achievements

As you’re crafting your work experience section and adding those quantifiable achievements we mentioned, focus on the value you provided to those companies. To do that, use real numbers that express that value. For example:

  • Attended/represented the company in multiple events statewide, generating over $60,000 in profits.

  • Developed personalized strategic financial plans for clients, contributing to a 25% increase in new partnerships.

Operations Associate resume example

As helpful as these types of written tips can be, there’s nothing quite like being able to see a visual example of them in action. With that in mind, we’ve included an Operations Associate resume example for you to study and use as a reference guide while creating your own resume. You can also simply use it as a template, replacing the information in its various sections with your own resume details.



City, State or Country if international

Phone | Email

LinkedIn URL


A savvy, accomplished Operations Associate highly regarded for leading global business and strategy to achieve stellar growth for industry leaders. Out-of-the-box, visionary thinker who champions innovative solutions to elevate organizational performance, including global training programs, new business development, partnership establishment, and more. Known for maintaining an uncompromising focus on high quality standards and bottom-line profit improvements, conducting expansive market assessments to uncover key revenue drivers and vital expansion opportunities. Proven track record of expanding established corporations to guarantee they work efficiently and excel at an international level.


  • Executive Operations Management

  • Technology Organizations

  • Human Resources Management

  • Growth Optimization

  • Fiscal Accountability

  • P&L Management

  • Strategic Market Planning

  • Program Development

  • Global Business Expansion

  • Corporate Acquisitions

  • New Business Development

  • Partnership Development


Operations Associate

Company | Location | Year to Year


Managed/strengthened over 500+ partnerships, this generated an increase of 30 % in partner referrals

  • Resolved complex administrative problems, saved valuable time, and increased productivity in the organization

  • Attended/represented the company in multiple events statewide, generated over $ 60,000 in profits

  • Organized /conducted weekly staff meeting, discussed new projects, objectives, and career development strategies

  • Developed personalized strategic financial plans for clients, this contributed to a 25% increase in new partnerships

  • Coordinated /conducted clerical/office support activities for the financial center and upper management

Business Operations Specialist

Company | Location | Year to Year


Involved in transitioning statements from third party to in-house, saving over $10K annually as well as giving bank more control over content.

  • Trusted to assist VP of Operations with completing monthly/quarterly performance reports for stakeholders.

  • Trained and mentored an Operations Specialist in all departments.

  • Assisted in training new customer service employees and tellers.

  • Advised current and potential customers on accounts/products to maximize new money and increase customer

  • Developed problem solving skills through helping customers with moderate to difficult banking issues and concerns.

  • Maintained high level of communication with colleagues on all levels including President and VP of Operations.

Business Operations Specialist

Company | Location | Year to Year


Assisted seasonal tax office associates with their hiring documents, schedules, and education requirements, aided in the interview process, monitored work schedules, conducted performance reviews, managed labor and payroll, assembled and organized budget and labor reports, planned and setup group meetings, and maintained district personnel files.

  • Attained #1 District recognition by improving revenues 12%, obtaining a 25% product sales success rate and growing future appointment setting to 70%.

  • Improved rehire rate to 85% by assuring proper education credits were attained by 250+ tax associates, keeping communication lines open during offseason via emails, voicemails and district newsletters.

  • Achieved a 3:1 revenue to labor ratio, minimizing labor costs to stay within budget.

  • Increased associate productivity 10% by expanding employee usage of appointment setting tools which included proper scheduling thereby reducing unnecessary overtime.

  • Reduced office cash drawer overs / shorts to less than 1% improving financial goal attainment and employee confidence.

  • Created labor reports that identified inefficient use of manpower and became the catalyst for streamlining tasks.

  • Proactively identified areas of opportunity for office managers to increase new clients and total return growth, establishing plans and methods to attain these goals.

  • Maintained personnel files - full compliance of all applicable laws and error free resulting in successful in house audits.

  • Retained talent by hiring key employees, setting expectations and recognizing good performance.



Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)

  • Awards/Honors: List any awards, honors or big achievements

  • Clubs/Activities: List clubs and activities in which you participated

  • Relevant Projects: List 2-3 projects you have worked on

Key hard & soft skills for an Operations Associate

As mentioned earlier, your skill section – or core competencies – is a vital component of your resume. This is the section that offers you an easy way to capture a hiring manager’s attention by listing your most relevant skills. To impress employers, however, you need to focus on including both hard and soft skills that directly relate to the job you’re seeking. 

But which skills should you select?

Begin by researching the employer’s job posting to see which core skills they’ve listed as requirements for the position. Make sure that you include every one of those required skills in your resume, using the exact terms that the employer used. The reason for this is simple: those terms are likely to be keywords that your resume will need to include if you want to successfully pass any applicant tracking system screening that the employer might be using.

Additionally, you may want to consider including some of the following hard and soft skills, many of which are commonly found in Operations Associate resumes.

Hard skills for your Operations Associate resume

First up: hard skills. These abilities include a wide array of skills that you typically learn through formal education, certification programs, and on-the-job training. Some are technical abilities like computer skills, while others are job-specific capabilities that you’ll need to be effective in your role. For example:

  • Data entry and analysis

  • Business operations

  • Research

  • Inventory management

  • Scheduling

  • Project management

  • Excellent computer skills

Soft Skills for your Operations Associate resume

Next, let’s consider your soft skills. These skills include all those capabilities that help you in your interactions with others, as well as key traits and abilities that enable you to use your hard skills effectively. Typically, soft skills are acquired through regular use rather than formal education. While they may seem less relevant than hard skills, nothing could be further from the truth. In fact, when two candidates with comparable hard skills are competing for the same job, employers often choose the job seeker with superior soft skills.

  • Strong verbal and written communication

  • Critical thinking

  • Customer service

  • Collaboration

  • Organizational skills

  • Time management

  • Attention to detail

Summary & last words

As you can see, there’s a lot more to resume creation than just listing your various jobs and skills. A great resume should deliver a powerful and convincing message to prospective employers, illustrating the value that you can provide to entice them to offer you an interview and job offer. By focusing on the right structure, format, and value-added narrative, you should be able to craft a great base resume that makes the right kind of impression on hiring managers!

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Resume writing service for Operations Associate: Let us write your resume

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