Restaurant General Managers handle many behind-the-scenes business functions. They recruit new personnel, oversee facility maintenance, build supplier relationships, set viable budgets and schedules, and monitor legal compliance, all while making sure the operation runs smoothly. In addition to their multitasking skills, general managers use top-notch leadership to motivate and align a team around shared objectives. Get a leg up on the competition with a resume crafted by our professional writers. Below, our resources, including expert writing tips, are at your fingertips!
You should never use a creative resume
Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.
The truth is that most hiring managers prefer a traditional resume format.
Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.
Restaurant General Manager resume (text format)
How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.
City, State or Country if international
Phone | Email
RESTAURANT GENERAL MANAGER PROFESSIONAL
A dynamic, results-oriented Restaurant General Manager and Sales/Marketing Professional offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees. Consistently achieve performance goals through enthusiasm, tenacity and initiative. Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.
P & L Management
RESTAURANT GENERAL MANAGER
COMPANY INC | CHICAGO, IL | 2015 to 2020
Manage operations for smooth functioning operation while maintaining a high standard of customer satisfaction
Responsible for the overall food and beverage operations by formulation of policies, business goals and exceeding revenue targets.
Focused on continuous staff training and development to ensure policies and procedures are followed
Developed close relationships with clients and analyzed their needs to develop and build menus and personalized events to ensure top level customer service, retention and referrals.
Ensure company standards for quality and service are exceeded by each team member
Effectively implemented new systems and procedures that increased sales by 20%
Responsible for the strategic marketing and advertising efforts that increase brand awareness, exposure and overall revenues by 30%
Assisted with interviewing, hiring, training, and development of qualified employees.
Managed front of house staff including servicers, bussers, hostesses and bartenders: had a record low turnover of 10% and through creative improvement initiatives, increased productivity by 40%
Managed back of house operations including food preparation, quality control and expediting: continuously achieved a 100% audit on xxx and a 98% customer service satisfaction on food quality and timing
Ensured quality and critical communication between the front and back of house: this resulted in a record number of nights with zero mistakes and increased revenues of over 130%
Created numerous in-store contests and promotions to increase sales, productivity and facilitate team building: ideas were so successful they were adopted by the corporate office and used for training purposes
Deal with customer complaints and concerns achieving record 100% customer satisfaction ratings
Worked directly with health inspectors and city officials to ensure that restaurant meets and exceeds local laws and codes: achieved a record rating of 100% for 6 audits
Created employee schedule to ensure labor hours fall within projected guidelines and accommodating numerous employee requests
RESTAURANT GENERAL MANAGER
COMPANY INC | CHICAGO, IL | 2012 to 2015
Provided maximum customer satisfaction and effective management of operations and supporting services by sustaining growth and quality while driving profitability.
Partnered with large booking agencies and hired local and national live acts to increase revenues and gain exposure
Responsible for controlling costs of material related to production and service
Maintained expenses below budget through accurate planning and waste reduction.
Initiated a positive approach to receiving customer feedback, satisfaction and address problems and concerns.
Achieves targets and goals resulting in an increase in sales by 30 percent.
Revitalized the Restaurant menu with financial viability in mind by developing and introducing new concepts.
Initiated a promotion by introducing a specialty cuisine attraction at the restaurant which increased foot traffic by 20%
Responsible for conducting sales calls, client visits, promotions and maintained relationships with suppliers
Ensured store stock levels were appropriate for operations and managed ordering of supplies
Hands on operator during peak hours
Trained staff on a regular basis on improving their customer service standards and Food and Beverage product knowledge, wines and spirits.
Increased annual revenues by 50% annually and took a declining market to high levels of sales within one year
Exceeded corporate and personal quotas on a consistent basis
Developed lasting relationships with contacts at which prove to be an excellent referral source
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
Relevant Coursework: List coursework taken (even include those you are planning on taking)
Awards/Honors: List any awards, honors or big achievements
Clubs/Activities: List clubs and activities in which you participated
Relevant Projects: List 2-3 projects you have worked on
Everything you need to write your restaurant general manager resume
Now that you’ve seen an example of a job winning Restaurant General Manager resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Restaurant General Manager below.
Let’s start with your resume summary section.
The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Restaurant General Manager resume example for more information!
Always start with your most recent positions at the top of your resume. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review.
Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:
Some resumes will include other sections, such as or . When it comes to what sections you need to include on your resume, you will know best!
Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.
3. Appropriate skills
Budgeting & Cost Accounting
Customer Service & Satisfaction
Food & Beverage Operations
Guest Relations & Communications
Marketing & Advertising
New System Implementation
P & L Management
Staff Training & Motivation
Supplier & Vendor Relations
Talent Recruiting & Retention
4. Experience section
Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.
Your Work Experience section is the bulk of your resume, so you want to take some extra time to get it right. For example: ▪ Ensured quality and critical communication between the front and back of house: this resulted in a record number of nights with zero mistakes and increased revenues of over 130% This is a strong bullet point because it focuses on results. When writing each job description, try to concentrate not just on what you did, but also what was achieved as a result of what you did. Consider that every work task or duty influences the broader organization and helps it succeed in some way. So as a restaurant general manager, don’t just say you “managed communications between the front and back of house” – spell out how you improved those communications, and what that meant for the restaurant’s bottom line.
Let’s wrap it up!
Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.
Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!
Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our cover letter tips and examples for more advice.
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