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Restaurant General Manager Resume Example & Template for 2020

By Zipjob Team

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  • Restaurant General Manager Resume Sample
  • Free Downloadable Template
  • Tips on how to write the perfect Restaurant General Manager resume

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Restaurant General Managers handle many behind-the-scenes business functions. They recruit new personnel, oversee facility maintenance, build supplier relationships, set viable budgets and schedules, and monitor legal compliance, all while making sure the operation runs smoothly. In addition to their multitasking skills, general managers use top-notch leadership to motivate and align a team around shared objectives.

Get a leg up on the competition with a resume crafted by our professional writers. Below, our resources, including expert writing tips, are at your fingertips!

You should never use a creative resume

 
Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.

The truth is that most hiring managers prefer a traditional resume format.

Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Restaurant General Manager Resume Example

 
How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

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Restaurant General Manager Resume (Text Format)

Name

City, State or Country if international
Phone | Email
LinkedIn URL

Restaurant General Manager Professional

A dynamic, results-oriented Restaurant General Manager and Sales/Marketing Professional offering focused leadership to drive sales and profitability in highly competitive markets. Noted for outstanding communications skills, both with guests and staff; ability to resolve problems quickly and equitably to ensure satisfied customers and happy employees.  Consistently achieve performance goals through enthusiasm, tenacity and initiative.  Manager with the ability to motivate staff members and turn under-producing teams into record-breaking units. Well organized with a track record that demonstrates self-motivation, perseverance and the creativity to achieve both personal and corporate goals.

Core Competencies

 

  • Cost Containment/Control
  • Customer Service
  • Facilities/Safety Management
  • Guest Relations
  • Loss Prevention
  • P & L Management
  • Policies/Procedures
  • Purchasing/Inventory
  • Quality Assurance
  • Restaurant Management
  • Staff Training
  • Team Building

Professional Experience

 

COMPANY INC | CHICAGO, IL | 2015 to 2020
RESTAURANT GENERAL MANAGER
  • Manage operations for smooth functioning operation while maintaining a high standard of customer satisfaction
  • Responsible for the overall food and beverage operations by formulation of policies, business goals and exceeding revenue targets.
  • Focused on continuous staff training and development to ensure policies and procedures are followed
  • Developed close relationships with clients and analyzed their needs to develop and build menus and personalized events to ensure top level customer service, retention and referrals.
  • Ensure company standards for quality and service are exceeded by each team member
  • Effectively implemented new systems and procedures that increased sales by 20%
  • Responsible for the strategic marketing and advertising efforts that increase brand awareness, exposure and overall revenues by 30%
  • Assisted with interviewing, hiring, training, and development of qualified employees.
  • Managed front of house staff including servicers, bussers, hostesses and bartenders: had a record low turnover of 10% and through creative improvement initiatives, increased productivity by 40%
  • Managed back of house operations including food preparation, quality control and expediting: continuously achieved a 100% audit on xxx and a 98% customer service satisfaction on food quality and timing
  • Ensured quality and critical communication between the front and back of house: this resulted in a record number of nights with zero mistakes and increased revenues of over 130%
  • Created numerous in-store contests and promotions to increase sales, productivity and facilitate team building: ideas were so successful they were adopted by the corporate office and used for training purposes
  • Deal with customer complaints and concerns achieving record 100% customer satisfaction ratings
  • Worked directly with health inspectors and city officials to ensure that restaurant meets and exceeds local laws and codes: achieved a record rating of 100% for 6 audits
  • Created employee schedule to ensure labor hours fall within projected guidelines and accommodating numerous employee requests
COMPANY INC | CHICAGO, IL | 2012 to 2015
RESTAURANT GENERAL MANAGER
  • Provided maximum customer satisfaction and effective management of operations and supporting services by sustaining growth and quality while driving profitability.
  • Partnered with large booking agencies and hired local and national live acts to increase revenues and gain exposure
  • Responsible for controlling costs of material related to production and service
  • Maintained expenses below budget through accurate planning and waste reduction.
  • Initiated a positive approach to receiving customer feedback, satisfaction and address problems and concerns.
  • Achieves targets and goals resulting in an increase in sales by 30 percent.
  • Revitalized the Restaurant menu with financial viability in mind by developing and introducing new concepts.
  • Initiated a promotion by introducing a specialty cuisine attraction at the restaurant which increased foot traffic by 20%
  • Responsible for conducting sales calls, client visits, promotions and maintained relationships with suppliers
  • Ensured store stock levels were appropriate for operations and managed ordering of supplies
  • Hands on operator during peak hours
  • Trained staff on a regular basis on improving their customer service standards and Food and Beverage product knowledge, wines and spirits.
  • Increased annual revenues by 50% annually and took a declining market to high levels of sales within one year
  • Exceeded corporate and personal quotas on a consistent basis
  • Developed lasting relationships with contacts at which prove to be an excellent referral source

Education

 
Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)
 

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)
  • Awards/Honors:  List any awards, honors or big achievements
  • Clubs/Activities: List clubs and activities in which you participated
  • Relevant Projects: List 2-3 projects you have worked on

Everything You Need To Write Your Restaurant General Manager Resume

 
Now that you’ve seen an example of a job winning Restaurant General Manager resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Restaurant General Manager below.
 

Let’s start with your resume summary section.

Summary for a Restaurant General Manager Resume

 
The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Restaurant General Manager resume example for more information!

ZipTip:

Since resumes are mostly text, numbers really stand out to a hiring manager. Adding metrics, percentages, and quantities to your resume will help translate your past experience into future value.

ziptip icon

Formatting a Restaurant General Manager Resume

 
Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resume will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

Restaurant General Manager Skills for a Resume

 

  • Budgeting & Cost Accounting
  • Conflict Resolution
  • Cost Containment/Control
  • Customer Service & Satisfaction
  • Employee Scheduling
  • Facilities/Safety Management
  • Food & Beverage Operations
  • Guest Relations & Communications
  • Loss Prevention
  • Marketing & Advertising
  • Menu Development
  • New System Implementation
  • P & L Management
  • Policies/Procedures
  • Productivity Improvement
  • Purchasing/Inventory
  • Quality Assurance
  • Regulatory Compliance
  • Restaurant Management
  • Staff Training & Motivation
  • Supplier & Vendor Relations
  • Talent Recruiting & Retention
  • Team Building

Writing Your Restaurant General Manager Experience Section

 

Your Work Experience section is the bulk of your resume, so you want to take some extra time to get it right.

For example:

▪ Ensured quality and critical communication between the front and back of house: this resulted in a record number of nights with zero mistakes and increased revenues of over 130%

This is a strong bullet point because it focuses on results. When writing each job description, try to concentrate not just on what you did, but also what was achieved as a result of what you did. Consider that every work task or duty influences the broader organization and helps it succeed in some way. So as a restaurant general manager, don’t just say you “managed communications between the front and back of house” – spell out how you improved those communications, and what that meant for the restaurant’s bottom line.

And let’s wrap it all up!

 
We wish you the best of luck for your job hunt, and don’t forget to check out our Cover Letter Tips!

Didn’t get the specific answers you wanted from this page? Please leave a comment with your question or visit Zipjob on Facebook, Twitter, or LinkedIn to ask. And if you really liked the sample, don’t forget to pin it on Pinterest!

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