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Business Intelligence Manager Sample

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Career advice featured in – Forbes, Glassdoor, Reader's Digest, MarketWatch, The CheatSheet
Career advice featured in Forbes, Glassdoor, MarketWatch, Reader's Digest, The CheatSheet

By illustrating your abilities to manage teams in the development of strategic insights and data-based recommendations through data analysis and business trends identification, you can illustrate to potential employers how you can help them reach and exceed their objectives. As a Business Intelligence Manager, you want to focus on your use of cutting-edge technology and business intelligence tools to target new markets for future development and sales improvement, make sure to demonstrate your ability to clearly and concisely communicate and disseminate these findings through timely reporting. Emphasize specific examples to projects that you have lead and the results you have garnered while leading cross-functional teams.

Expert Tip

You should never use a creative resume


Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.


The truth is that most hiring managers prefer a traditional resume format.


Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Business Intelligence Manager resume (text format)

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

Name

Title

City, State or Country if international

Phone | Email

LinkedIn URL



BUSINESS INTELLIGENCE MANAGER PROFESSIONAL


Business Intelligence Management professional with more than 10 years of experience organizing competitive intelligence for marketing and sales action planning. Knowledgeable in the drivers of customer satisfaction, brand awareness and visibility, loyalty, and corporate technology usage. Proven leader utilizing strong interpersonal skills to build consensus towards organizational short- and long-term goals while fostering accountability and productivity.



CORE COMPETENCIES

  • Actionable Insights

  • Competitor Analysis

  • Team Training & Empowerment

  • Relationship Building

  • Written & Verbal Communications

  • Project Management

  • Financial Management

  • Risk Identification

  • Marketing Research and Analysis

  • Cost-Efficiency/Profitability

  • Executive Communication

  • Consumer Insights



PROFESSIONAL EXPERIENCE


Business Intelligence Manager

COMPANY | CITY, ST | YEAR TO YEAR

Responsibilities

Provide competitive intelligence and actionable insight to marketing and sales teams as well as C-level management by identifying drivers of customer satisfaction and loyalty, brand awareness and attitude, as well as corporate website usage. Supervise a team of 4 analysis and developers, managed vendors, and administered research budget.

  • Designed and managed the marketing data warehouse project, within budget and on schedule.

  • Transitioned the marketing team from intuition based to fact-driven decision making culture.

  • Directed data mining projects addressing customer behavior insight, cost efficiency and profitability; churn prediction combined with customer valuation and segmentation resulting in 21% higher retention rates in course of a year.

  • Selected for special departmental recognition and bonus for outstanding performance.


Business Intelligence Manager

COMPANY | CITY, ST | YEAR TO YEAR

Responsibilities

Orchestrated the expansion of business intelligence available to the executive and senior management of the SMB organization. Presented KPI (Key Performance Indicator) package and discussed strategic direction of business intelligence at SMB Sales Director’s weekly meetings. Represented SMB Operations in cross-functional special projects. Facilitated the use of SMB Operations’ resources for special projects as assigned. Conducted research and analysis on ongoing operational activities that included, but was not limited to, sales agent attrition rate modeling, relationship between tenure and agent productivity, and call volume forecasting accuracy.

  • Provided marketing analysis that exceeded scope of assigned project role and improved average revenue savings from $400K to $1Million, contributing to success of pilot and enabling its adoption into the standard operational model of the SMB Sales environment.

  • Developed and performed leadership role capacities outside of Operations title scope, as needed, such as marketing manager when determining best target criteria, sales coaching in overcoming customer objections revealed by inquiry, and technical advisor when meeting systems requirements impacting overall program quality and effectiveness.

  • Increased effectiveness of executive KPI deck by incorporating graphic representation of data and trends.

  • Significantly improved system usability and availability of executive-level decision sensitive information by managing the transition of daily business intelligence updates to an on-demand web based format.

  • Represented SMB operations in a cross functional pilot project by surveying a targeted portion of sales quoted customers who did not purchase, and utilizing the feedback to significantly reduce lost opportunity sales revenue.

  • Ensured impacts to the available sales agent pool were accounted for and appropriate action plans were in place for SMB Operations groups, guaranteeing quality of standard service levels and customer satisfaction.


Business Analyst

COMPANY | CITY, ST | YEAR TO YEAR

Responsibilities

Application management for data warehouse and business intelligence applications. Analyzed data and system environments for corporate mergers.

  • Delivered business intelligence solutions utilizing the Cognos tool suite

  • Managed business intelligence projects for CRM (Customer Relationship Management) reporting data from (Applicable System Name).

  • Created user groups across multiple business units for decision support and knowledge sharing for business intelligence users.

  • Developed enterprise and systems architectures, computer-based systems, and IS Processes by using appropriate industry standards and new technologies.

  • Educated personnel about new technologies and techniques through informal interactions, formal presentations, and training sessions.



EDUCATION

 

Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)

  • Awards/Honors: List any awards, honors or big achievements

  • Clubs/Activities: List clubs and activities in which you participated

  • Relevant Projects: List 2-3 projects you have worked on


Everything you need to write your business intelligence manager resume

 Now that you’ve seen an example of a job winning Business Intelligence Manager resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Business Intelligence Manager below.

Let’s start with your resume summary section.

1. Summary

 The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Business Intelligence Manager resume example for more information!

Expert Tip

Always start with your most recent positions at the top of your resume. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review.

2. Formatting

Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resumes will include other sections, such as  or . When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

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3. Appropriate skills

  • Actionable Insights

  • Competitor Analysis

  • Team Training & Empowerment

  • Relationship Building

  • Written & Verbal Communications

  • Project Management

  • Financial Management

  • Risk Identification

  • Marketing Research and Analysis

  • Cost-Efficiency/Profitability

  • Executive Communication

  • Consumer Insights

  • Leadership

  • Data Analysis

  • Data Mining

  • Building Brand Loyalty

  • Cost Containment Strategies

  • Strategic Planning

  • Key Performance Indicators

  • Cross-Functional Collaboration

4. Experience section

Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.

To develop your experience, you want to demonstrate how your positions and accomplishments match the skills employers are requesting within the job descriptions. Let's look at couple of examples from the resume sample above: • Provided marketing analysis that exceeded scope of assigned project role and improved average revenue savings from $400K to $1Million, contributing to success of pilot and enabling its adoption into the standard operational model of the SMB Sales environment. In this bullet you are demonstrating an ability to manage projects full life-cycle, transforming marketing analysis into an implemented solution. You are also valuing the impact of your abilities, putting specific numbers to the savings you delivered. • Provide competitive intelligence and actionable insight to marketing and sales teams as well as C-level management by identifying drivers of customer satisfaction and loyalty, brand awareness and attitude, as well as corporate website usage. The goal of this statement is to summarize your experience, illustrating your experience across the basic skills required for the position: providing strategic insights, C-Level communication, consumer trend identification, brand management, and data management.

Let’s wrap it up!

Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.

Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!

Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our cover letter tips and examples for more advice.

Didn’t get the specific answers you were looking for on this page? to get the advice you need to land your next job. 

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