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Case Manager Sample

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Career advice featured in – Forbes, Glassdoor, Reader's Digest, MarketWatch, The CheatSheet
Career advice featured in Forbes, Glassdoor, MarketWatch, Reader's Digest, The CheatSheet

As a Case Manager, you are dedicated to optimizing patient outcomes through the implementation and monitoring of health care plans. Your resume should highlight your attention to detail and organization while evaluating patients, reviewing medical records, and arranging efficient and effective continuity of care. Display your ability to analyze available information to build fiscally responsible health care plans balanced with your excellent communication skills to partner with patients, their families, physicians, and other healthcare entities.

Expert Tip

You should never use a creative resume

Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.

The truth is that most hiring managers prefer a traditional resume format.

Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Case Manager resume (text format)

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.



City, State or Country if international

Phone | Email

LinkedIn URL


Compassionate and dedicated Nursing Case Manager showcasing 10+ years providing optimal patient within the healthcare sector working as a Case Manager and general RN in very busy, diverse environments. Committed to providing all patients with outstanding care and support to help their improve quality of life. Respected for managing a high level of cases while collaborating with a large care team – Physicians, Social Workers, Nurses, etc. to ensure optimal patient outcomes. Proven ability to educate patients and caregivers on the options, goals, and expected outcomes of treatment plans, decreasing future hospital admissions by 50%.  Commitment to continually expand the knowledge base of innovative, safe, and effective medications and therapies.


  • Case Management

  • Diagnosis/ Treatment Planning

  • Home Health/ Hospital

  • Medication Administration

  • Family Education

  • Social Work

  • State/ Federal Regulation

  • Continuity of Care

  • Safety Codes/ Policies

  • Acute and Chronic Pain

  • Counseling

  • Nursing Education

  • Pain Management

  • Pharmacology


Case Manager



Collaborate with physicians and other clinical staff to assign correct patient statuses, ensuring compliance to CMS guidelines for reimbursement serving a 35-bed unit.

  • Review patient charts to determine correct status with McKesson Care Enhance Review Manager InterQual criteria.

  • Document patient case management plans and identify insurance coverage and sources of payment for treatment and care.

  • Identify patient health risk factors, such as allergies, pre-existing conditions, or prior treatment, to anticipate obstacles to care.

  • Provide exceptional customer service while educating both the patient and their family about diagnostic procedures, medications, and lab results to decrease future hospital stays.

  • Commended for chart accuracy, effective team collaboration, patient relations, and consistent delivery of empathetic care.

Case Manager



Joined forces across multiple healthcare disciplines to facilitate cohesive and safe patient care.

  • Maintained hospital costs through review of options and standards of care.

  • Helped patents receive appropriate, high-quality care with reasonable results.

  • Evaluated treatment plans against individual goals and healthcare standards.

  • Reported plans, findings, and results to employers and insurance carriers.

  • Teamed with department heads, staff, and faculty to develop engaging curriculum and advance instruction for all nursing programs.

  • Extensive experience working in homes with disabled children and adults.




Applied nursing skills to providing exemplary primary care in multiple units and nursing disciplines, including Medical, Surgical, Labor and Delivery/Postpartum, Emergency Room, ICU, and Coping Center.

  • Assumed responsibilities of Charge Nurse as required, managing and directing staffing for optimal patient care and efficiency.

  • Maintained a safe and sanitary working environment by complying with procedures, rules, and regulations; calling for assistance from health care support personnel as required.

  • Identified patient care requirements by establishing a personal rapport with patients and other persons in a position to understand care requirements.

  • Established a compassionate environment by providing physical, emotional, and psychological support to patients, friends, and families.

  • Promoted patient independence by establishing patient care goals and educating relevant parties.

  • Assured quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following hospital and nursing division’s philosophies and standards of care set by state board of nursing, state nurse practice act, and other governing bodies.

  • Resolved patient problems and needs by utilizing multidisciplinary team strategies.



Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)

  • Awards/Honors: List any awards, honors or big achievements

  • Clubs/Activities: List clubs and activities in which you participated

  • Relevant Projects: List 2-3 projects you have worked on

Everything you need to write your case manager resume

 Now that you’ve seen an example of a job winning Case Manager resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Case Manager below.

Let’s start with your resume summary section.

1. Summary

 The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Case Manager resume example for more information!

Expert Tip

Always start with your most recent positions at the top of your resume. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review.

2. Formatting

Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

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3. Appropriate skills

  • Case Management

  • Diagnosis/Treatment Planning

  • Home Health/Hospital

  • Medication Administration

  • Family Education

  • Social Work

  • State/Federal Regulation

  • Continuity of Care

  • Safety Codes/Policies

  • Acute and Chronic Pain

  • Counseling

  • Nursing Education

  • Pain Management

  • Pharmacology

  • Medical Records Review

  • Healthcare Planning

  • Continuity of Care

  • Healthcare Team Collaboration

  • Patient Evaluation

  • Patient Education

  • Regulatory Compliance

  • HIPAA Compliance

4. Experience section

Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.

Your Work Experience section takes up most of your resume, and is critical to get right. Here are a couple of examples on forming bullets and what the goals of the bullets are: • Review patient charts to determine correct status with McKesson Care Enhance Review Manager InterQual criteria. This bullet is showing the required skill and experience in reviewing patient chart, but also giving information on what software you are familiar with and what criteria you have used to make the evaluations. While the bullet seems very basic, it is giving the employer a lot of information about your specific experience and skills. • Assured quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments; following hospital and nursing division’s philosophies and standards of care set by state board of nursing, state nurse practice act, and other governing bodies. While this bullet appears under a previous position in nursing, it is related back to the skills you developed for managing cases. Demonstrated is your ability to manage cases end to end, assessing outcomes while weighing patient goals and making recommendations on the insights you've gathered. Also noted is your ability to maintain regulatory and organizational compliance, which is vital in all healthcare fields.

Let’s wrap it up!

Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.

Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!

Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our cover letter tips and examples for more advice.

Didn’t get the specific answers you were looking for on this page? Hire a professional resume writer to get the advice you need to land your next job. 

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