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Office Manager Sample

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Career advice featured in – Forbes, Glassdoor, Reader's Digest, MarketWatch, The CheatSheet
Career advice featured in Forbes, Glassdoor, MarketWatch, Reader's Digest, The CheatSheet

An Office Manager is tasked with leading all office functions. Your resume should include skills in leadership, productivity, organization, quality assurance, and customer service. To increase your opportunities, you should have a professional format, professionally written summaries, and measurable accomplishments to showcase your abilities. Read this guide for more advice on how to write your own professional Office Manager resume.

Expert Tip

You should never use a creative resume


Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.


The truth is that most hiring managers prefer a traditional resume format.


Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Office Manager resume (text format)

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.

Name

Title

City, State or Country if international

Phone | Email

LinkedIn URL



OFFICE MANAGER PROFESSIONAL


Results-producing General Office Manager showcasing year-over-year improvements in office productivity, operational efficiency, customer service ratings and team collaboration/retention.  Strong and decisive Business leader with excellent analytical, organizational, team building and planning skills.  Maintains uncompromising focus on high quality standards and bottom-line profit improvement. Effective technical and communication abilities. Excels at turning under-producing individuals into teams that work efficiently and exceed all expectations. Customer service orientated and excellent at performing crisis management and ensuring customer loyalty and increasing bottom line revenues.



CORE COMPETENCIES

  • Office Administration

  • Customer Service

  • Project Management

  • Staff Supervision

  • Crisis Management

  • Operations Management

  • Training/ Development

  • Time Management

  • Team Leadership



PROFESSIONAL EXPERIENCE


Business Office Manager

Compay | Location | Year to Year

Responsibilities

  • Served as a general manager over a region – supervised and trained other managers to ensure optimal growth, leadership and revenues

  • Developed improved methods for handling product items and operations

  • Analyzed labor need and projected/adjusted accordingly to ensure optimal staffing

  • Responsible for creating profit/loss statements for senior management

  • Ordered and maintained accurate inventory to optimize efficiency

  • Entered cash payrolls and employee bonuses

  • Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer

  • Utilize superior communications skills to motivate staff and develop effective working relationships with peers, executives and clients

  • Address all employee performance problems promptly and directly in accordance with company personnel polices and procedures

  • Managed crews of up to xxx employees and was able to increase revenues by tight scheduling, ensuring efficiency and training staff to adequately perform their duties

  • Improved gross margin from 7% to 11% by improving scheduling and inventory management

  • Implemented productivity concepts through operations and conducted extensive training for all production personnel


General Office Assistant

Company | Location | Year to Year

Responsibilities

  • Responsible for the overall supervision and management of xx employees in very busy, fast paced settings

  • Develop improved procedures to maximize productivity and customer service efforts

  • Ensure that all inventory is handled resulting in an increase in gross profits by over xx% due to strategic product control and inventory management

  • Plan and forecast staffing needs, ensuring a strong team to maximize customers service efforts

  • Develop complex reports and handle critical projects for senior management

  • Managed office administration functions and greatly improved the overall efficiency of the back office

  • Recruited, trained and mentored new hires and achieved a 95% retention

  • Drives company profitability metrics, employee engagement, and customer experience through change and innovation as a supportive leader: achieved more than 20% growth annually.

  • Responsible for day-to-day store operations, including development of employees, while continually improving their ability to increase net operating profit.

  • Charismatic leadership of employees generates results by becoming interested and engaged with their customers and individual sales leading to store results.

  • Primary roles have included P&L management, sales management, sales proficiency and customer engagement training, customer issue resolution, leadership development and mentoring, payroll, scheduling, and HR administration.

  • Mastered multiple leadership roles including business acumen trainer, hiring and training coordinator, supervisor, customer assistant supervisor, operations manager, customer experience manager, customer solutions manager and sales manager

  • Increased revenues by over 20% and achieved record number of sales and customer service ratings

  • Turned an under-producing employees into record-breaking team members and achieved the highest employee retention within the territory



EDUCATION

 

Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)

  • Awards/Honors: List any awards, honors or big achievements

  • Clubs/Activities: List clubs and activities in which you participated

  • Relevant Projects: List 2-3 projects you have worked on


Everything you need to write your office manager resume

 Now that you’ve seen an example of a job winning Office Manager resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Office Manager below.

Let’s start with your resume summary section.

1. Summary

 The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Office Manager resume example for more information!

Expert Tip

Always start with your most recent positions at the top of your resume. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review.

2. Formatting

Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resumes will include other sections, such as  or . When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

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3. Appropriate skills

  • Office Administration

  • Customer Service

  • Project Management

  • Staff Supervision

  • Crisis Management

  • Operations Management

  • Training/ Development

  • Time Management

  • Team Leadership

  • Productivity

  • Operational Efficiency

  • Retention

  • Organization

  • Process Improvement

  • Performance Management

  • Management

  • P&L Management

4. Experience section

Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.

Most of your resume will be the Work Experience section, so it's important to write about your professional history in an effective, impactful way. The bullets on the resume will provide potential employers with the information they need to determine if you're the right fit for the job. To demonstrate how to write an effective Work Experience section for your resume, let's dissect some bullet points from the example above. • Served as a general manager over a region – supervised and trained other managers to ensure optimal growth, leadership and revenues This shows leadership and training abilities, strong for a leader. • Improved gross margin from 7% to 11% by improving scheduling and inventory management This shows a measurable accomplishment, making it stand out among other bullets. • Drives company profitability metrics, employee engagement, and customer experience through change and innovation as a supportive leader: achieved more than 20% growth annually. This bullet lists skills in engagement, metrics, and customer experiences while also telling about growth achieved.

Let’s wrap it up!

Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.

Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!

Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our cover letter tips and examples for more advice.

Didn’t get the specific answers you were looking for on this page? to get the advice you need to land your next job. 

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