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Sales Associate Retail Sample

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Career advice featured in – Forbes, Glassdoor, Reader's Digest, MarketWatch, The CheatSheet
Career advice featured in Forbes, Glassdoor, MarketWatch, Reader's Digest, The CheatSheet

A successful Sales Associate requires strong sales techniques, customer needs assessment, and expertise in the product for sale. It’s about more than market share or revenue goals; it’s about making connections and providing one of a kind experiences for customers. You’ll utilize strategic marketing plans and forecasting technologies to follow current trends, adapting your retail and sales methods to meet ever-changing objectives. We can offer you a helping hand, redesigning your resume to represent your skills in this changing market. Scroll down to see our Sales Associate Retail resume template!

Expert Tip

You should never use a creative resume

Many job seekers think that an eye-catching resume template will help them stand out to hiring managers and increase their chances of landing an interview. This is a myth put out by resume builders that value design over content.

The truth is that most hiring managers prefer a traditional resume format.

Creative resume templates, like the one pictured here, can actually hurt your chances of landing an interview. Instead, you should use a basic resume format that quickly communicates your basic information and qualifications–like the one included below.

Sales Associate Retail resume (text format)

How confident are you feeling about your resume? If you need more help, you can always refer to the following resume sample for a position.



City, State or Country if international

Phone | Email

LinkedIn URL


Accomplished, results-oriented bilingual/multilingual Sales Associate Retail with proven ability to generate revenue through prospecting, customer relationship management, negotiations, and selling strategies. Motivated professional who drives new business by establishing strong alliances with clients and industry leaders to increase market share. Cross-collaborate with multiple business units to achieve record-breaking growth opportunities. Well-organized, demonstrating self-motivation, perseverance, and the creativity to accomplish both personal and corporate goals.


  • Strategic Market Planning

  • New Business

  • Forecasting

  • Market Analysis

  • Market Penetration

  • Brand Development

  • Product/Service Expertise

  • Communications

  • Relationship Building

  • Project Coordination

  • Presentations

  • Consulting


Sales Associate Retail



  • Increased sales over XX%, working directly with clients to develop rapport, build sales based on needs and desires, and close deals promptly.

  • Exceeded all personal and corporate sales quotas on a continuous basis.

  • Worked comfortably in multi-branded environments.

  • Provided outstanding and professional customer support resulting in XX% customer satisfaction rating.

  • Handled account details regularly through email and phone in a timely manner.

  • Managed office responsibilities such as daily inventory of products, staff scheduling, office organization, and promotional events.

  • Trained and mentored XX new associates.

  • Maximized profitability through superior customer service, effective and prompt communication, and follow-up on all pending matters with the customer.

  • Utilized superior communications skills to motivate staff and develop effective working relationships with peers, executives, and clients.

  • Delivered unsurpassed customer service, ensuring client loyalty.

  • Complied with all established policies and procedures.

Sales Representative



  • Generated leads through cold-calling, networking, and advertising.

  • Exceeded personal and corporate sales goals.

  • Negotiated all contracts with prospective clients.

  • Helped determine pricing schedules for quotes, promotions, and negotiations.

  • Prepared weekly and monthly reports.

  • Gave sales presentations to a range of prospective clients.

  • Coordinated sales efforts with marketing programs.

  • Understood and promoted company programs.

  • Obtained deposits and balance of payment from clients.

  • Prepared and submitted sales contracts for orders.

  • Visited clients and potential clients to evaluate needs or promote products and services.

  • Maintained client records.

  • Answered client questions about credit terms, products, prices, and availability.

Customer Service Representative



  • Resolved product and service problems by clarifying customer's complaint, determining cause of problem, selecting and explaining best resolution, expediting correction or adjustment, and following up to ensure success.

  • Maintained financial accounts by processing customer adjustments.

  • Recommended potential products or services by collecting customer information and analyzing customer needs.

  • Kept records of customer interactions, processed customer accounts, and filed documents.

  • Contributed to team effort by accomplishing related results as needed.

  • Identified and assessed customers’ needs to achieve satisfaction.

  • Built sustainable relationships of trust through open and interactive communication.

  • Followed communication procedures, guidelines, and policies.

  • Addressed customer complaints via phone, email, mail, or social media.

  • Greeted customers warmly and ascertained problem or reason for calling.

  • Assisted with placement of orders, refunds, or exchanges.

  • Took payment information and other pertinent information such as addresses and phone numbers.



Complete School Name, City, St/Country: List Graduation Years If Within the Last Ten Years
Complete Degree Name (Candidate) – Major (GPA: List if over 3.3)

  • Relevant Coursework: List coursework taken (even include those you are planning on taking)

  • Awards/Honors: List any awards, honors or big achievements

  • Clubs/Activities: List clubs and activities in which you participated

  • Relevant Projects: List 2-3 projects you have worked on

Everything you need to write your sales associate retail resume

 Now that you’ve seen an example of a job winning Sales Associate Retail resume, here are some tips to help you write your own. You should always begin with a summary section. Remember to use basic formatting with clear section headings and a traditional layout. Finally, be sure to include top skills throughout your resume. We’ve included several examples common for Sales Associate Retail below.

Let’s start with your resume summary section.

1. Summary

 The resume summary replaces the out-of-date resume objective. A summary outlines the most impressive parts of your resume for easy recall by your potential employer, while also serving to fill in personal qualities that may not appear elsewhere on the page. Remember that summaries are short and consist of pithy sentence fragments! You can check out the Sales Associate Retail resume example for more information!

Expert Tip

Always start with your most recent positions at the top of your resume. This is called reverse-chronological format, and keeps your most relevant information easy for hiring managers to review.

2. Formatting

Our experts recommend you start your resume with a resume summary, like the one above. Other common sections are Work Experience, Education, and either Skills or Core Competencies. Here are some guides from our blog to help you write these sections:

Some resumes will include other sections, such as Volunteer Experience or Technical Skills. When it comes to what sections you need to include on your resume, you will know best!

Other sections for you to consider including are foreign language skills, awards and honors, certifications, and speaking engagements. These could all be relevant sections for your resume.

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3. Appropriate skills

  • Strategic Market Planning

  • New Business

  • Forecasting

  • Market Analysis

  • Market Penetration

  • Brand Development

  • Product/Service Expertise

  • Communications

  • Relationship Building

  • Project Coordination

  • Presentations

  • Consulting

  • Product Positioning

  • Trend Analysis

  • Needs Assessment

  • Retail Sales

  • Sales Training

4. Experience section

Your Work Experience section should make up the bulk of your resume. This section should include your relevant job titles, companies that employed you, and the dates you were employed.

Your Sales Associate Retail resume should have the Work Experience section as its focal point. Your relevant job titles, company, and the dates you were employed should be included, but don't forget about your professional accomplishments and the key skill you bring to the table! Let's explore a bullet from the example: ▪ Increased sales over XX%, working directly with clients to develop rapport, build sales based on needs and desires, and close deals promptly. This bullet point is a great example of the use of metrics to improve the job descriptions in a resume. With a percentage, hiring managers will have concrete evidence that you are a valuable asset to the sales department. It’s additions like this one that can bring a resume to the top of the list! In addition, the second part of this bullet is a great place to add in keywords and key skills; in this case, developing rapport with customers, utilizing sales tactics and techniques to perform needs assessments, and closing deals. Keep a lookout for bullet points you can improve with metrics and explanations of the tools you use to get those numbers!

Let’s wrap it up!

Standout resumes will include a resume summary, a traditional reverse-chronological layout, and the skills and experience relevant to your job target. This resume example shows how to include those elements on a page. It’s up to you to insert your personal compelling qualifications.

Keep your resume format easy to scan by both humans and computers; our resume template is designed by our experts to satisfy both audiences. And be sure to include your own skills, achievements, and experiences. Job-winning resumes are resumes that successfully market you, leading recruiters and hiring managers to want to learn more!

Finally, emphasize your interest with a customized cover letter. When writing, remember that the resume and cover letter should support each other. Check out our cover letter tips and examples for more advice.

Didn’t get the specific answers you were looking for on this page? Hire a professional resume writer to get the advice you need to land your next job. 

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